Retail Manager - Blackwater

Thames Hospice; Blackwater (MO); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Generous annual leave

Free parking close by

Employee Assistance Programme (EAP)

Access to NHS pension scheme if NHS-EL

Blue Light Discount Card

and so much more!

Job summary

Thames Hospice is recruiting a Retail Manager for our Blackwater shop, a modern store selling pre-loved fashion and home furnishings. You will drive commercial performance, lead a small team and create on-trend displays in a charity retail environment, with a focus on excellent service and community impact.

You will work to maintain high standards, manage stock and visuals, and ensure a welcoming experience that reflects our mission and values. DBS checks apply due to volunteers in the shop.

Qualifications

• Experience in visual merchandising and fashion within retail.
• Commitment to high standards of service and store presentation.
• Dedication to delivering excellent customer experience.

Responsibilities

• Oversee day-to-day shop operations in a busy charity retail setting.
• Lead, motivate and develop the shop team to meet sales targets and standards.
• Create compelling visual displays to maximise engagement and sales.
• Ensure the store runs smoothly while maintaining compliance with DBS requirements.

Job description

\"Working with a great retail team\"

We are recruiting for a Retail Manager for our Blackwater shop which is a modern store full of pre-loved items.

So, yes, charity retail. It’s not what you think for a start. Not for us anyway.

Firstly, we only sell fashion and home furnishings that are right on trend and stores are set up to compete on the high street with anyone else. The role is just as commercial and just as challenging as anywhere and Retail Managers are expected to utilise all their previous visual and fashion experience to assist in setting up and running a commercially viable business.

You will be dedicated and of course working in retail is something you love but for you, there needs to be more to it. You’re visual and creative, excellent service and great standards are second nature and you want your store to be the best it can be, but you also want to give something back.

• generous annual leave
• free parking close by
• EAP
• access to NHS pension scheme if eligible
• Blue Light Discount Card
• and so much more!
  

\"Working with a great retail team\"

We are recruiting for a Retail Manager for our Blackwater shop which is a modern store full of pre-loved items.

So, yes, charity retail. It’s not what you think for a start. Not for us anyway.

Firstly, we only sell fashion and home furnishings that are right on trend and stores are set up to compete on the high street with anyone else. The role is just as commercial and just as challenging as anywhere and Retail Managers are expected to utilise all their previous visual and fashion experience to assist in setting up and running a commercially viable business.

You will be dedicated and of course working in retail is something you love but for you, there needs to be more to it. You’re visual and creative, excellent service and great standards are second nature and you want your store to be the best it can be, but you also want to give something back.

• generous annual leave
• free parking close by
• EAP
• access to NHS pension scheme if eligible
• Blue Light Discount Card
• and so much more!
  

Please note, as there are Duke of Edinburgh volunteers in this shop, this role is subject to an Enhanced DBS check including child barred lists.

For an informal discussion about the role, please contact Nicki Cox, Retail Area Manager via email at [e-mail]

This job advert will close as soon as sufficient applications have been received.

Closing Date: 09 November 2026

Interview Date: 30 November 2026