Shop Manager, A|X Armani Exchange Macy's

Socotra, Inc.; Los Angeles (CA); On-site; USD 60,000 - 65,000; Full time

Job summary

A leading company in luxury retail is seeking a Shop Manager in Los Angeles. The role requires strong leadership and organizational skills to manage store operations, drive sales, and foster an excellent client experience. Candidates should have a minimum of five years in retail management, with a focus on team development and sales strategies. A comprehensive benefits package is included, along with a competitive salary range of $60,000 to $65,000 annually.

Benefits

Medical, dental, and vision health plans

Short and long-term disability benefits

Various paid time off programs

Employee discounts and perks

Retirement plans with employer contributions

Qualifications

• Five years of experience in retail management.
• Experience with buying & merchandising preferred.
• Open availability for flexible scheduling required.

Responsibilities

• Lead and motivate the retail team to drive sales.
• Oversee end-to-end management of the store.
• Deliver excellent client experiences and build strong relationships.

Skills

Excellent communication skills

Leadership

Sales Management

Customer Service

Organizational skills

Flexibility

Education

College/Post-Secondary degree

Tools

Retail Systems

Office programs

Job description

Shop Manager, A|X Armani Exchange Macy's

As theleaderof the store, you will be part of adiverseleadership and salesteam, who you willinspireandmotivateeach day. You willalignthe entire team ondriving sales, providing anexcellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combineentrepreneurial spirit,passionfor the brand and knowledge of the luxury/retail business withorganizational skillsto manage the store will greatly influence the client and associate experience.

As a Shop Manager you will also provide input onmerchandising,marketing, andclient relationshipstrategies. Your presence daily on thesales floorwill provide you the opportunity to understand the business on thefront line, and you will have the opportunity to use the insights to improve your store’s business. You will help shape and execute store strategies to buildtrusting relationshipswith clients and associates, to drive revenue. In addition, you will beaccountablefor ensuring appropriatecommunicationsare cascaded throughout the team.

To succeed in this role, you are willing to lead by example and withintegrity,collaborate, beintellectually curious,strategic,lead through ambiguityandchangeandresults oriented. You will be responsible for theend-to-end managementof the store and its team, including labour and supply budget.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Minimum Five (5) years of experience in similar retail management field
• College/Post-Secondary degree preferred
• Experience with buying & merchandising is preferred
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports
• Demonstrated experience in executing Sales Management Trainings and Presentations
• Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
• Open availability and able to work a flexible schedule, including holidays, nights and weekends
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset
• Ability to travel when required, both domestic and international

The appointed candidate will be offered an annual salary within the range of $60,000.00 - $65,000.00, plus the opportunity to participate on a bonus or commission benefit plan depending by brand, with a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salaries will be negotiated based on relevant skills and experience.