Shop Manager

A3D Manufacturing; Phoenix (AZ); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

Employee Assistance Program

Wellness Program

401(k) Match

Paid Time Off

Parental Leave

Community Service Days

Job summary

A3D Manufacturing, a leading 3D design and manufacturing solutions provider in Phoenix, seeks an Additive Manufacturing Shop Manager. You will lead daily production across all additive technologies, own the schedule, and drive quality, safety, and efficiency on the factory floor.

You will manage 3D printing operations, mentor technicians, ensure ISO 9001 compliance, and partner with subject matter experts to implement improvements. A dynamic leader with hands-on experience is ideal.

Qualifications

• Minimum 4 years in manufacturing and 2+ years in people leadership.
• Ability to read engineering drawings and interpret documentation.
• Experience with ISO 9001 quality standards and safety requirements.
• Familiarity with additive manufacturing and 3D printing operations.

Responsibilities

• Lead daily production operations across additive manufacturing and secondary processes.
• Own production schedule, assign work, ensure on-time, safe completion.
• Lead standups, communicate priorities, track WIP and issues.
• Maintain floor presence and decide priorities, resources, and needs.
• Hold technicians to productivity, quality, safety, and 5S standards.
• Conduct one-on-ones and performance reviews; foster cross‑training.
• Partner with SME for troubleshooting and process improvements.
• Ensure compliance with ISO 9001, OSHA, and work instructions.
• Manage preventive maintenance, uptime, and repair prioritization.
• Monitor throughput, on-time delivery, scrap, and labor utilization.
• Drive cost-saving process improvements and cross-department collaboration.

Skills

Manufacturing experience

People management

Mechanical troubleshooting

Reading engineering drawings

Verbal & written communication

3D CAD familiarity

Education

Associate’s or Bachelor’s degree, or equivalent

Tools

SOLIDWORKS

Fusion 360

3D CAD software

Job description

Exciting Shop Manager Opportunity with leading 3D Design & Manufacturing Solutions Provider at A3D Manufacturing!

(Monday – Friday, 8am - 5pm at our Phoenix location)

Be part of the tremendous growth opportunity in design and manufacturing solutions by joining A3D Manufacturing, the industry-certified 3D Printing service provider for professional-grade manufacturing. With decades of experience in 3D printing technologies and materials, A3D delivers a collaborative customer experience from prototype to production through adaptable processes and high-quality standards.We are seeking a motivated and hands‑on Additive Manufacturing Shop Manager who thrives in a fast-paced manufacturing environment and is eager to lead daily production operations while driving high-quality, safe, and efficient manufacturing performance.

In this role, you will own the daily execution of the production floor across all additive manufacturing technologies and secondary operations. You will lead the production schedule, assign work, monitor active jobs, conduct daily production standups and shift handoffs, and hold technicians accountable to schedule, quality, safety, and housekeeping standards. You will collaborate closely with the 3DP Technician III – Subject Matter Expert to leverage technical expertise for advanced troubleshooting, process improvements, and training while maintaining ownership of operational and personnel decisions. If you are energized by hands‑on manufacturing leadership, problem‑solving, continuous improvement, and developing high‑performing teams in a rapidly growing industry, this is an exceptional opportunity to grow your career.

Our culture is driven by our core values – Being People Centric, caring about our team members, customers, and our community; Driving Excellence for ourselves and our customers; and Staying Stragile by seizing opportunities and challenges and adapting quickly. If these values are ingrained in who you are and you aspire to work at a fun, empowering, and successful company, this is a fantastic opportunity to take the next step in your career.

WHAT YOU WILL BE DOING IN THE SHOP MANAGER ROLE

• Lead daily production operations across all additive manufacturing technologies and secondary operations.
• Own the production schedule, assign work, and ensure jobs are completed safely, accurately, and on time.
• Lead daily production standups and shift handoffs, communicating priorities, WIP status, constraints, and production issues.
• Maintain a visible presence on the production floor and make decisions on priorities, resources, and production needs.
• Hold technicians accountable to standards for productivity, quality, safety, and 5S.
• Conduct one-on-ones and performance reviews while supporting employee development and cross‑training.
• Partner with the 3DP Technician III – Subject Matter Expert on technical troubleshooting, training, and process improvements.
• Ensure compliance with company policies, ISO 9001, OSHA, safety requirements, and work instructions.
• Manage preventive maintenance, equipment uptime, and repair prioritization.
• Monitor shop performance, including throughput, on-time delivery, scrap, quality, and labor utilization.
• Drive process improvements and best practices to improve efficiency and reduce costs.
• Collaborate with other departments to meet customer requirements and elevate staffing, capacity, and equipment needs

WHAT WILL YOU NEED FOR SUCCESS IN THIS SHOP MANAGER ROLE?

Required Qualifications:

Must be able to work Monday – Friday 8am - 5pm at our Phoenix location

Requires eligibility as a “U.S. person” under applicable export-control regulations due to access to ITAR/EAR-controlled technical data or materials.

Minimum of 4 years of experience working in a manufacturing environment

Minimum of 2 years of people management experience

Strong mechanical aptitude with troubleshooting and problem-solving abilities

Ability to read and interpret engineering drawings and documentation.

Detail-oriented with the ability to manage multiple priorities in a fast-paced environment

Strong verbal and written communication skills, with the ability to collaborate effectively within and across teams

Familiarity with 3D CAD software

Preferred Qualifications:

Associate’s or Bachelor’s degree, or equivalent relevant experience. Trade school, technical training, or hands‑on experience as a machinist who has progressed through the trade is also acceptable.

Experience or familiarity with 3D printing, additive manufacturing operations, or related technologies in manufacturing or production environments

Basic knowledge of SOLIDWORKS or Fusion 360

Experience working within an ISO 9001 environment (or greater)

Proficiency with Microsoft Office and experience with AI tools such as Claude; familiarity with MES/MFG execution software preferred (e.g., Plex, Paperless Parts, AMFG, etc.)

MORE REASONS TO JOIN THE A3D MANUFACTURING TEAM

Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, an Employee Assistance Program (EAP), and Wellness initiatives

Competitive Compensation Plan

401(k) plan with Company Match

• Exceptional Time-Off Benefits, including Vacation, Paid Sick time, Holidays, your Birthday off, and an Impact & Inclusion day off of your choice, as well as Paid Parental Leave, Summer Fridays, and Community Service days off!

Outstanding Training, Onboarding, Mentoring, and Coaching

Amazing growth opportunities with unlimited potential for Career Development

Work at a fun, successful, growing 25+ year-old company with a team-focused culture

Work/Life Balance with flexibility to succeed in a dynamic environment

A3D Manufacturing has determined that compensation for this role is between $85,000 - $95,000 per year and will be based on knowledge, skills, qualifications, experience, and location. Since we appreciate transparency, we are sharing that we expect to hire for this position towards the middle of this range (dependent on experience/location), which will allow you the opportunity to progress as you grow in your career. In addition to this salary rate, we offer a comprehensive total rewards package, including generous paid time off, paid parental leave, company 401(k) match, and community service leave.

A3D Manufacturing is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.