Shop Hand for E-Bike Moab & AVA Rafting

Arkansas Valley Adventures; Moab (UT); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Relocation accommodations

Employee camp grounds

Dynamic and fun work environment

Job summary

Arkansas Valley Adventures in Moab, Utah, is hiring E-Bike and AVA Rafting Guest Service Staff for summer 2026. This exciting role involves delivering excellent guest service, assisting with bike rentals, and maintaining equipment.

The ideal candidate will be enthusiastic about outdoor adventures, possess strong customer service skills, and be comfortable using POS systems. Flexible opportunities include both full-time and part-time roles with training provided.

Qualifications

• Understanding of guest service is crucial.
• Enthusiastic attitude towards outdoor adventures is essential.
• Effective communication skills are required.

Responsibilities

• Deliver outstanding guest service to exceed expectations.
• Assist in bike rentals for guests efficiently.
• Maintain bike equipment for quality guest experience.
• Communicate effectively with co‑workers and management.
• Complete end‑of‑day financial close for POS system.

Skills

Guest service understanding

Customer service skills

Communication skills

POS system experience

Enthusiasm for outdoors and adventure

Education

High school diploma or higher

Job description

Job Title

E-Bike Moab & AVA Rafting Guest Service Staff

Location & Schedule

Moab, Utah
Full‑time and Part‑time position, June 2026 to September 2026

Compensation

Starting pay ranges from $13/hr to $18/hr depending on experience and qualifications. No experience required. Training provided.

Responsibilities

• Deliver exemplary guest service to satisfy and surpass guest expectations, ensuring a world‑class experience.
• Work as a proficient and effective team member.
• Maintain bike equipment for a quality guest experience.
• Assist with bike rentals for guests.
• Work with awareness of job requirements and daily task lists and maintain motivation.
• Maintain a positive attitude and a healthy work environment.
• Communicate well with all co‑workers and management.
• Check in and assist guests for rafting and bike trips.
• Become proficient at using POS system for ringing up retail sales.
• Become proficient at using Ventrata booking software for managing rentals and reservations.
• Ring up sales with accuracy to maintain a cash drawer.
• Complete end‑of‑day financial close for POS system.
• Employ strong sales skills and a proactive demeanor to achieve photo and retail sales.
• Clean all outpost facilities, including offices and retail space, and pick up trash around the outpost.
• Assist managers with accepting and tagging new inventory and maintaining organized inventory storage.
• Assist in maintaining and cleaning grounds, including weeding, removing trash and general upkeep.
• Help fit wet suits and jackets when necessary.
• Run/drive shuttles when necessary.

Qualifications

• Strong understanding of guest service.
• Enthusiastic about outdoors and adventure.
• Customer service/communication skills.
• Experience with POS systems.
• High school level education or higher.

Benefits & Perks

Relocation accommodations with employee camp grounds at the Moab outpost. Training provided. Work in a dynamic, fun, and adventurous environment. No prior experience required.

EEO Statement

AVA Rafting & Zip Line is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or any other status protected by applicable law.