SHOP FORMAN

Dutch Miller Kia; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, vision, dental insurance

401(k) plan

Paid time off

Career progression

Employee outings

Uniforms provided

Job summary

Dutch Miller Automotive in Charlotte is seeking a qualified Service Technician to diagnose, repair, and test vehicles. You will communicate with the Service Advisor and perform warranty work to manufacturer specifications, ensuring high-quality service.

Requirements include ASE Certification, a high school diploma, and 2+ years of experience, with dexterity and strong customer service. We offer robust benefits, uniforms, and a clear path for career progression.

Qualifications

• Must have 2+ years of Service Technician experience.
• High school diploma or equivalent; ASE Certification required.
• B level qualifications including Diagnostic, Electrical and Engine Repair.
• Dexterity and steady hand with excellent hand-eye coordination.
• Experience operating electronic diagnostic equipment.
• Excellent customer service and basic computer skills.

Responsibilities

• Perform work specified on repair orders efficiently and to dealership standards.
• Test-drive vehicles and use diagnostic tools to test components and systems.
• Diagnose, maintain, and repair vehicle automotive systems (engine, transmission, electrical, steering, suspension, brakes, A/C).
• Communicate with Service Advisor about additional needed services and time estimates.
• Execute repairs under warranty to manufacturer specifications.
• Distribute incoming work to technicians to maintain shop flow and meet customer expectations.

Skills

2+ years of experience

Dexterity and hand-eye coordination

Customer service skills

Team player

Willingness to learn

Education

High school diploma or equivalent

ASE Certification required

Tools

Electronic diagnostic equipment

Diagnostic tools

Job description

Dutch Miller Automotiveis a growing organization that has been in businessfor over 50 years. We're always seeking qualified, motivated individuals to join our team!

What We Offer

• Medical, vision, and dental insurance
• 401(k) plan
• Paid time off
• Career progression
• Employee outings
• Uniforms provided

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.
• Dispatch incoming work to appropriate technician. Insure work load is in and out of shop meeting customer expectations.

Qualifications

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent, ASE Certification required
• B level qualifications, including Diagnostic, Electrical and Engine Repair
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.