Shop Foreman: Production & Scheduling Lead

Triad-Truck-Equipment-1; Pottstown (Montgomery County); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Vacation and PTO time

Paid Holidays

401k with profit sharing

Medical, Dental and Vision insurance

Employee Assistance Program

FSA and HSA Plans

Life Insurance

Opportunities for Advancement

Employee Discount

Job summary

Triad Truck Equipment is seeking a production scheduler and service writer to coordinate daily shop operations in Pottstown, PA. You will write service orders, communicate repair needs, and align production schedules with customer timelines to ensure on-time completion.

The role requires strong communication, organization, and computer skills in a team-focused environment. The position offers full-time hours, with growth opportunities as processes are defined over the first months.

Qualifications

• Excellent communication and customer relation skills.
• Desire for continuous improvement.
• Experience in service writing, scheduling, or related roles preferred.
• Strong organizational and multitasking skills.
• Proficient with computers.

Responsibilities

• Write accurate service orders and communicate repair needs.
• Coordinate production schedules and ensure timely job completion.
• Serve as liaison between customers, service technicians, and production team.
• Oversee daily shop operations and assign work to technicians.
• Maintain records of jobs, labor hours, and inventory.
• Train apprentices or new hires on shop procedures.
• Enforce safety rules and ensure PPE usage.

Skills

Communication

Customer service

Scheduling

Organization

Multitasking

Computer literacy

Service writing

Tools

MS Office

Job description

Triad Truck Equipment is seeking a production scheduler and service writer to coordinate daily shop operations in Pottstown, PA. You will write service orders, communicate repair needs, and align production schedules with customer timelines to ensure on-time completion.

The role requires strong communication, organization, and computer skills in a team-focused environment. The position offers full-time hours, with growth opportunities as processes are defined over the first months.