Shop Foreman *$3,000 Sign on Bonus*

Triad-Truck-Equipment-1; Pottstown (Montgomery County); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Vacation and PTO time

Paid Holidays

401k with profit sharing

Medical, Dental and Vision insurance

Employee Assistance Program

FSA and HSA Plans

Life Insurance

Opportunities for Advancement

Employee Discount

Job summary

Triad Truck Equipment is seeking a production scheduler and service writer to coordinate daily shop operations in Pottstown, PA. You will write service orders, communicate repair needs, and align production schedules with customer timelines to ensure on-time completion.

The role requires strong communication, organization, and computer skills in a team-focused environment. The position offers full-time hours, with growth opportunities as processes are defined over the first months.

Qualifications

• Excellent communication and customer relation skills.
• Desire for continuous improvement.
• Experience in service writing, scheduling, or related roles preferred.
• Strong organizational and multitasking skills.
• Proficient with computers.

Responsibilities

• Write accurate service orders and communicate repair needs.
• Coordinate production schedules and ensure timely job completion.
• Serve as liaison between customers, service technicians, and production team.
• Oversee daily shop operations and assign work to technicians.
• Maintain records of jobs, labor hours, and inventory.
• Train apprentices or new hires on shop procedures.
• Enforce safety rules and ensure PPE usage.

Skills

Communication

Customer service

Scheduling

Organization

Multitasking

Computer literacy

Service writing

Tools

MS Office

Job description

• Operations
• Full-Time
• Requisition #: SHOPM003427

Description

Triad Truck Equipmentis a Bergey’s family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Summary

This is a newly created position that will focus on production scheduling and service writing as the primary functions. The position will evolve as it is fully defined over the first six months.

*We are offering a $3,000 Sign on Bonus!*

Location

Triad Truck Equipment- Pottstown, PA

Shift

Full Time M-F 7:30 – 4:00

This position serves as the key liaison between customers, service technicians, and the production team to ensure efficient workflow and exceptional customer service. The ideal candidate will be responsible for writing accurate service orders, communicating repair needs, coordinating production schedules, and ensuring timely completion of jobs.

• The shop foreman will be the on-the-ground leader of production floor and the bridge between management and the shop floor; making sure the team’s work is organized, high-quality, safe, and on schedule.
  
• Oversee day-to-day work in the shop, ensuring tasks are done safely, efficiently, and to quality standards.
• Assign work orders and jobs to technicians.
• Monitor performance and provide guidance, training, or corrections.
• Quality Control
• Inspect completed work to ensure it meets specifications and quality standards.
• Troubleshoot problems and help resolve complex technical issues.
• Ensure equipment is maintained and calibrated for accurate work.
• Workflow & Scheduling
• Plan daily operations to meet deadlines.
• Coordinate with management, suppliers, or customers about job timelines and requirements.
• Manage priorities when urgent jobs arise.
• Safety & Compliance
• Enforce workplace safety rules and procedures.
• Make sure staff use personal protective equipment (PPE).
• Ensure the shop complies with environmental, industry, or company regulations.
• Ensure shop is safe and free of any objects in pedestrian walkways.
• Technical & Administrative Tasks
• Order parts, tools, and materials.
• Keep records of jobs, labor hours, and inventory.
• Train apprentices or new hires on both technical skills and shop procedures.

Requirements

• Excellent communication and customer relation skills.
• Desire for continuous improvement.
• Experience in service writing, scheduling, or related roles preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Proficient with computers.
• Knowledge of repair or manufacturing processes is a plus.
• Answers phone calls, provide price quotes and other information.
• Provide a high level of service to both internal and external customers.
• Other tasks as assigned.
• Scheduling experience.
• Successful completion of background checks and drug screening

Benefits

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance.
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Employee Referral Program
• Employee Discount

Bergey's is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.