Shop Foreman / Production Manager

Cronin Toyota; Indiana; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

401(k) match

Health insurance

Paid time off

Employee discounts

Referral program

Career growth

Ongoing training

Tools and equipment access

Community outreach

Job summary

Cronin Chevrolet is seeking an experienced Shop Foreman / Production Manager to lead our high-volume service department. This role suits a Master Technician or current Shop Foreman ready to advance, with strong diagnostic skills and a passion for mentoring technicians.

You will oversee daily workflow, assist with dispatching, guide technicians on complex repairs, uphold manufacturer standards, and foster a culture of quality and accountability while ensuring customer satisfaction.

Qualifications

• Proven experience as Master Technician, Lead Technician, or Shop Foreman.
• Strong diagnostic and electrical troubleshooting skills.
• Leadership experience with ability to coach and develop a team.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Professional attitude with a results-driven mindset.

Responsibilities

• Oversee daily shop workflow and assist with dispatching to maximize productivity and efficiency.
• Support technicians with advanced diagnostics and complex repair guidance.
• Assist with troubleshooting difficult mechanical, electrical, and drivability concerns.
• Ensure repairs are completed accurately, efficiently, and according to manufacturer standards.
• Perform quality control checks on completed work.
• Lead by example and help establish a culture of quality, accountability, and teamwork.
• Mentor, coach, and develop technicians to improve skill levels and overall shop performance.
• Maintain a safe, organized, and productive work environment.

Skills

Leadership

Diagnostics

Communication

Mentoring

Problem-solving

Education

High school diploma or equivalent

Tools

OEM diagnostics tools

Manufacturer systems

Job description

Cronin Chevrolet is looking for an experienced Shop Foreman / Production Manager to help lead and support our service team in a high-volume service department. This is an excellent opportunity for a Master-level Technician, experienced lead technician, or current Shop Foreman who is ready to take the next step in their career. If you have strong diagnostic skills, know how to keep a shop moving efficiently, and enjoy helping other technicians develop their skills, join an established automotive group where your technical expertise and leadership can have a direct impact on shop productivity, repair quality, and technician development.

RESPONSIBILITIES:

• Oversee daily shop workflow and assist with dispatching to maximize productivity and efficiency

• Support technicians with advanced diagnostics and complex repair guidance

• Assist with troubleshooting difficult mechanical, electrical, and drivability concerns

• Ensure repairs are completed accurately, efficiently, and according to manufacturer standards

• Perform quality control checks on completed work

• Work closely with Service Advisors to ensure clear communication and timely completion of repairs

• Mentor, coach, and develop technicians to improve skill levels and overall shop performance

• Help identify training opportunities and areas for technician development

• Maintain a safe, organized, and productive work environment

• Lead by example and help establish a culture of quality, accountability, and teamwork

REQUIREMENTS:

• Proven experience as a Master Technician, Lead Technician, or Shop Foreman

• Previous dealership or professional automotive service experience strongly preferred

• Strong diagnostic and electrical troubleshooting skills

• Demonstrated ability to diagnose and repair complex vehicle concerns

• Leadership experience with the ability to coach and develop a team

• Strong understanding of shop workflow, productivity, and repair quality

• Ability to manage multiple priorities in a fast-paced, high-volume environment

• Professional attitude with a results-driven mindset

• Strong communication and organizational skills

• OEM certifications and/or ASE certifications are a plus

• Valid driver's license and ability to meet dealership employment requirements

• High school diploma or equivalent

• At least 3 years of automotive service experience

What We Offer:

• Competitive compensation

• High-volume opportunities with consistent workflow

• Leadership impact — directly influence technician performance, repair quality, and customer satisfaction

• Modern diagnostic tools, equipment, and manufacturer systems

• Career growth and advancement opportunities

• Ongoing training and development to strengthen technical and leadership skills

• 401(k) with company matching

• Dental, health, and vision insurance

• Paid time off

• Referral program

• Employee discounts on vehicles, service, and parts

• Community Outreach Events

Cronin Chevroletis focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks.

Cronin Automotive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.