Shop Foreman

Transwest, Inc.; Sioux Falls, Northern (SD, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life (Voluntary and Employer Paid) and

Disability Insurance

401(K) with company match beginning

HSA and/or FSA

Paid Time Off, Sick Time, and Holidays

Employee Car Discount Program

Job summary

Transwest, Inc. in Sioux Falls is seeking a Shop Foreman to lead our service team and oversee daily shop operations. You will supervise Technicians, assist the Service Manager, and help ensure safety, quality, and productivity in a fast-paced truck shop.

The role requires hands-on leadership, experience in diesel maintenance, and excellent communication to manage customer relations and drive efficient service delivery.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and MVR in good standing.
• Excellent written and verbal communication skills.
• Leadership Skills
• Customer Service Skills
• Multitasking Skills
• Conflict Resolution Skills
• Independent Working Skills
• Detail Oriented

Responsibilities

• Directly supervise Technicians.
• Assist the Service Manager in training personnel.
• Carry out established policies and procedures.
• Perform quality assurance activities through inspections and training.
• Assist the Service Manager in resolving customer complaints and managing customer relations.
• Assist Technicians with finish and repair work.
• Schedule, assign and supervise work to balance quality, productivity and profit.
• Supervise maintenance of tools and shop equipment.
• Oversee the estimating process for service and repair work, including labor and parts estimates.

Skills

Leadership

Customer Service

Multitasking

Conflict Resolution

Independent Working

Detail Oriented

Quick Thinking

Shift Flexibility

Gas & Diesel Truck Repair

Education

High School Diploma

Job description

We're seeking a talented Shop Foreman to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry.

Why join the Transwest Team?

• Exceptional Leadership
• Beautiful, Updated & Clean Environment
• Competitive PTO & Benefits Packages
• Company Training
• Opportunities for Advancement
• Quick & Efficient Interview Process

Benefits

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution.
• HSA and/or FSA
• Paid Time Off, Sick Time, and Company Paid Holidays
• Employee Car Discount Program

Essential Duties & Responsibilities:

• Directly supervise Technicians.
• Assist the Service Manager in training personnel.
• Carry out established policies and procedures.
• Preform quality assurance activities as directed through quality assurance inspections, random quality checks and training Technicians in quality assurance.
• Assist the Service Manager in resolving customer complaints and general customer relations.
• Assist Technicians with finish and repair work.
• Schedule, assign and supervise work with the objective of maximizing the balance of quality, productivity and profit.
• Supervise maintenance of tools and shop equipment.
• Oversee the estimating process for service and repair work, including evaluating repair needs, determining labor and parts requirements, and preparing accurate cost estimates.
• Collaborate with Service Management, Technicians, and Customers to ensure estimates are thorough, accurate, and aligned with customer needs.
• Additional duties as assigned.

Work Environment & Physical Abilities:

• Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination.
• This position may require standing, balancing, bending or stooping for prolonged periods of time.
• This position requires corrected vision and hearing within normal range.
• This position requires the occasional ability to lift and carry items weighing up to 80 lbs.
• Required to perform work inside and outside, in varying weather situations.
• Must be able to operate simple, complex and heavy-duty machinery.

Required Education, Experience, Knowledge & Skills:

• High school diploma or equivalent.
• Valid driver's license and MVR in good standing.
• Excellent written and verbal communication skills.
• Leadership Skills
• Customer Service Skills
• Multitasking Skills
• Conflict Resolution Skills
• Independent Working Skills
• Detail Oriented
• Quick Thinking
• Ability to work any shift if needed.
• Familiarity with all aspects of gas and diesel truck repair and maintenance including; engine repair, transmission repair, drivability and electrical diagnostics, suspension, brake systems, etc.
• Ability to successfully complete a general abilities assessment.
• Ability to pass a post-offer background check, physical and drug screen.

Preferred Education, Experience, Knowledge & Skills:

• Previous experience in a similar role.
• Experience diagnosing and repairing diesel trucks.
• Diesel Engine Technology Certification(s) and/or Education

Job Details:

• Bonus Eligibility: Yes
• Reports To: Service Manager
• Shift: (Monday - Friday) (6:30 A.M. to 4:00 P.M.)
• Closing Date: Open Until Filled