Shop Foreman

Allegiance Truck Centers; Hartford (CT); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Paid time off

401(k) match

Training opportunities

Job summary

Allegiance Trucks in Hartford, CT is seeking a Shop Foreman to oversee technicians and manage daily shop operations for light, medium, and heavy-duty trucks. You will guide diagnosis, repairs, and warranty work, ensuring quality and safety with adherence to manuals and company standards.

You will lead a team, manage workflow, review estimates, and provide timely technical support to service offices and customers.

Qualifications

• 3+ years of experience in a diesel truck shop.
• 3+ years in a leadership or service writer role.
• Customer service and leadership qualities.
• Driver’s License required; CDL a plus.
• Proficient in basic PC applications.

Responsibilities

• Oversee technicians diagnosing and repairing trucks using manuals.
• Provide timely technical support to service offices and customers.
• Follow safety rules and regulations in performing work duties.
• Communicate problems and resolutions to supervisor and customers.
• Oversee tagging of warranty parts and write warranty stories.
• Test drive repaired vehicles.
• Assist technicians with troubleshooting and repairs.
• Use diagnostic software to find and repair the issue.
• Distribute repair orders fairly and evenly.
• Manage shop workflow.
• Review and adjust repair estimates.
• Assist with other projects as needed.

Skills

Diesel truck shop experience

Leadership

Customer service

CDL a plus

PC skills

Job description

Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking.

Why Allegiance Trucks?

Benefits

• Competitive starting pay
• Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
• Generous Paid Time Off policy, including vacation, sick time and floating holidays
• 401(k) with Company match
• Support and encouragement for your continued advancement with additional training Allegiance Trucks is committed to equal opportunity for all employees and applicants.

Job Responsibilities For Shop Foreman

• Provide service to customers by overseeing the technicians accurately diagnosing and/or repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures
• Provide timely and accurate technical support/information to service office & customers
• Follow all safety rules and regulations in performing work duties
• Communicate problems and resolutions to supervisor and customers, if requested
• Oversee tagging of warranty parts and write warranty stories
• Test drive repaired vehicles
• Assist technicians with troubleshooting, malfunctions on equipment, and repairs
• Use diagnostic software to find and repair the issue
• Distribute repair orders fairly and evenly
• Manage shop workflow
• Review and adjust repair estimates
• Assist with other projects as needed

Required Skills For Shop Foreman

• 3+ years of experience in a diesel truck shop
• 3+ years in a leadership role or service writer role
• Customer service and leadership qualities
• Driver’s License required, CDL a plus
• Proficient in the use of a personal computer and basic applications

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.