Shop Foreman

United Ag and Turf; Gainesville (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

United Ag and Turf in Gainesville, FL seeks a Service Lead to coordinate workload, assign jobs by skill, and support the Service Manager in maintaining productivity and quality repairs. You will help train technicians, review repair orders, and participate in safety meetings.

A High School diploma and 3+ years as a service technician preferred; knowledge of John Deere products is a plus. This full-time on-site role offers opportunities to step in for the manager when needed and to contribute to

Qualifications

• High School Diploma or GED required.
• 3+ years experience as a Service Technician preferred.
• Ability to lead others and coordinate workload.
• Strong written and verbal communication skills.
• Familiarity with John Deere and competitive products.

Responsibilities

• Assist in assigning jobs and work areas based on skills and knowledge.
• Assist in appraisal of repair orders and may participate in repairs.
• Direct and assist in diagnosing machine problems.
• Inspect and manage tools and recommend new tooling.
• Advise on customer complaints to Service Manager.
• Coordinate and schedule in-house technician training.
• Assist in coordinating safety meetings.
• May fill in as Service Manager in their absence.
• Participate in re-conditioning of used equipment and setup of new equipment.

Skills

Leadership

Communication

John Deere knowledge

Troubleshooting

Training coordination

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Description

Assists in coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work. Advises and recommends to the Service Manager regarding technician skills and training needs.

Essential Functions

The following are essential functions of this position:

• Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge


• Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs. May review repair orders for accuracy and completeness


• Directs and assists in the diagnosis of machine problems of technicians and apprentices


• Inspects and repairs all special tools. Recommends new tooling as required


• Advises Service Manager or Service Location Manager of all customer complaints


• Coordinates and schedules all in-house technician training


• Assists the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings


• May fill the Service Manager or Service Location Manager role in their absence


• May arrange for and participate in re-conditioning of used equipment and set-up of new equipment


• May approve the release of equipment for delivery to the customer


• May assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager

*Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if a reasonable accommodation that does not create an undue hardship for the company is available.*

Requirements

Preferred Education, Experience and Requirements

• 3+ years experience as a Service Technician


• Ability to lead others


• Familiar with John Deere and competitive products


• Ability to write and speak effectively to individuals and groups


• Ability to use standard desktop load applications such as Microsoft Office and internet functions


• High School Diploma or equivalent experience


• Fork lift license preferred

Required Education and Experience

• High school diploma or GED, or equivalent years of experience