Shop-at-Home Design Consultant

Blinds To Go; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading home decor company is seeking consultative sales individuals for their Shop-at-Home Division. The role involves meeting clients in their homes to assess needs and provide design solutions, with a focus on exceptional customer service. Candidates should have at least one year in-home sales experience and be comfortable working independently and on a team.

Qualifications

• Minimum of one-year in-home sales experience as a design consultant.
• High level of professionalism.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Take in-home appointments to assess customer needs.
• Visualize design solutions for customer spaces.
• Maintain relationships with stores and resolve customer service issues.

Skills

Problem-solving

Customer service

Sales

Tools

Order entry systems

Job description

We are looking to add several consultative sales and design-minded individuals to join our fastest-growing division, our Shop-at-Home Division. In this role, you will meet with prospective clients in their homes to assess their needs, provide recommendations, and assist them with solutions that will accomplish their objectives. You will help us bring our famous red-carpet customer service directly to our customers. Leads will always be set up for you, so there will be no cold calling or door knocking.

Our Shop-at-Home division works in conjunction with the stores and is a vital part of our success.

RESPONSIBILITIES/DUTIES:

• Take in-home appointments and build a quick rapport with customers
• Able to visualize design solutions and how they will work within a customer’s space.
• Take field measurements for pricing purposes
• Be self-accountable in meeting and/or exceeding defined sales goals
• Maintain good relationships with all stores within given territory
• Partner with operations support and our preferred installers to ensure blinds are installed in timely manner
• Follow-up with existing customers and resolve any customer service issues
• Maintain our consistent high level of customer satisfaction

QUALIFICATIONS:

• Minimum of one-year in-home sales experience as a design consultant or in a related home decor business
• High level of professionalism combined with solid problem-solving skills
• Comfortable working with computers for order entry, pricing and payment
• Ability to work flexible hours that accommodate the customer’s needs (including some evenings and weekends)
• Ability to work independently, as well as on a team
• Must have a valid driver’s license

ABOUT US:Visit our website at www.blindstogo.com to learn more about us and our career opportunities.

Blinds To Go provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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