SHOP ASSISTANT

Vermeer Great Plains Inc.; Park City (KS); On-site; USD 19,000 - 28,000; Full time

Job summary

Vermeer Great Plains Inc. in Kansas seeks a Shop Assistant to support the Service department by handling administrative and basic technical tasks, learning the industry, and helping keep the shop organized and efficient.

You will greet customers, open work orders, assist technicians, maintain tools, and follow safety rules while building hands-on skills through our Service Schools and on-the-job training.

Qualifications

• High School diploma or GED required; 1 year in similar role preferred.
• Must be able to lift 50 lbs and perform physical tasks daily.
• Valid driver's license and clean driving record required.

Responsibilities

• Assist Service Manager and Technicians in shop tasks and learn basics of the industry.
• Greet customers and perform machine intake procedures.
• Open work orders and add them to service schedule spreadsheet.
• Take and upload digital pictures of equipment; keep shop organized.
• Follow safety rules and procedures; participate in training programs.

Skills

PC proficiency

Prioritization

Hand tools familiarity

Mechanical aptitude

Customer service

Professional communication

Safety awareness

Physical ability to lift 50 lbs

Education

High School diploma/GED

Tools

MS Windows

MS Office Suite

Job description

Education LevelHigh School Diploma## Description**Position Title:** Shop Assistant**Department:** Service**Reports to:** Service Manager**Vermeer Great Plains - 100% EMPLOYEE-OWNED COMPANY**An authorized distributor for Vermeer equipment in Kansas, Oklahoma, and Western Missouri with five branch locations across the region. A 100% employee-owned company, we provide dedicated sales, rentals, parts, and service support for customers in the tree care, landscaping, wood waste, organic recycling, underground construction, and mining industries.**POSITION FUNCTION:**The Shop Assistant will assist the Service Manager and Service Technicians in maintaining a smooth running, efficient department by performing tasks and learning the basics of the industry.**ESSENTIAL PERFORMANCE RESPONSIBILITIES:*** Provide general assistance around the shop, including administrative and technical tasks* Greet customers and perform machine intake procedures* Open workorders and add them to service schedule spreadsheet* Take and upload digital pictures of equipment* Help clean employee areas* Operate equipment as necessary* Clean and organize all shop tools* Help maintain cleanliness, neatness and safety of shop* Perform HDD tooling/piercing tool repairs* Stay current with the latest trends and developments within your field and industry by continuing your education with Factory Service Schools, VGP Service Schools, Individual Development Plans, etc.* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in Employee Handbook* Other duties as assigned*Measure of success determined by established company guidelines, including but not limited to the ability to successfully perform the above-mentioned functions, feedback from customers, ability to take guidance and direction from Manager professionally, and execute upon such feedback.*## Qualifications**KNOWLEDGE, SKILLS AND ABILITIES:*** Must be committed to and take a pro-active approach to our Company Mission, Vision and Values* Strong PC proficiency with MS Windows and MS Office Suite* Capacity to analyze a situation and prioritize tasks* Familiarity with hand tools* Aptitude for mechanics with excellent problem-solving skills and attention to detail* Demonstrated safe work habits* High degree of customer service to both internal and external customers* Strong ability to adapt to the people and environment around them - customers, suppliers, co-workers and manufacturer's employees* Ability to conduct yourself in a professional, ethical and reliable manner* Strong verbal and written communication skills in order to communicate professionally, respectfully and honestly at all times* Must be able to lift at least 50 lbs, stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear 100% of the time* Ability to be exposed to extreme weather elements, including wet and/or humid conditions, extreme cold and extreme heat regularly* Ability to withstand moderate to high noise level in working environment regularly* Regular attendance is required* Must be able to work overtime and/or weekends as needed**QUALIFICATIONS:*** High School diploma/GED and 1 year of experience in the same or similar role and/or industry; or equivalent combination of education and experience required* Equipment operator experience strongly preferred* Must have a valid unrestricted Driver's License and ability to maintain one throughout employment* Background check, pre-employment drug testing and clean driving record requiredFLSA status: Non-exemptEOE*The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of responsibilities and expectations of position. As the nature of business demands change so, too, may the essential functions of this position.*