Shoe Stylist: Customer Experience & Style Consultant

FashionUnited; Allen (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% off employee discount

40% off immediate family discount

Friends and Family Discount Events

Free shoe every season/quarter

Employee Assistance Program

Employee Referral Program

Access to Steve Madden’s Perk Spot

Job summary

Steve Madden is seeking a focused retail associate in Allen, TX to deliver exceptional customer service and drive sales. You will greet customers, know product details, promotions, and advertising efforts while maintaining visual standards and assisting with floor moves and merchandising.

A flexible schedule including weekends and holidays is expected. Candidates typically have 1–2 years of retail experience, strong communication, and the ability to work with a POS system.

Qualifications

• 1-2 years of retail experience preferred.
• High school diploma or equivalent preferred.
• Strong verbal and written communication skills.
• Ability to process information or merchandise through the computer system and POS register system.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer.
• Maintain outstanding standards in every aspect of customer service.
• Possess an understanding of all product information, merchandise promotions, test merchandise, and advertising efforts.
• Demonstrate salesmanship skills by consistently achieving and maintaining sales productivity levels.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Customer service

Sales skills

Communication

POS system

Education

High school diploma

Tools

POS register

Job description

Steve Madden is seeking a focused retail associate in Allen, TX to deliver exceptional customer service and drive sales. You will greet customers, know product details, promotions, and advertising efforts while maintaining visual standards and assisting with floor moves and merchandising.

A flexible schedule including weekends and holidays is expected. Candidates typically have 1–2 years of retail experience, strong communication, and the ability to work with a POS system.