Shoe Store Sales Lead - Elevate Customer Experience

Caleres, Inc.; Akron (OH); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Discount: 30% associate discount

Relaxed dress code

Early pay access

Store location transfers

Career development

Employee assistance programs

Total rewards details

Job summary

Famous Footwear Sales Lead in Akron, OH is a customer-focused leadership role that drives the store experience and helps customers find the perfect fit. You will foster a welcoming in-store culture and engage with customers to build loyalty to the brands we carry.

You will coach teammates, coordinate store operations, maintain brand standards, and deliver top-notch customer service while promoting the Famous Footwear experience. This role requires flexibility, teamwork, and a passion for shoes.

Qualifications

• High School Diploma or GED required.
• Retail knowledge and customer service basics required.
• Experience mentoring associates and driving store goals preferred.

Responsibilities

• Inspire a Famous Feeling and coach selling behaviors to strengthen Customer Connection.
• Drive sales with accountability to hit goals and improve store performance.
• Manage store operations including pricing, inventory, opening and closing procedures.

Skills

Retail knowledge

Team leadership

Mentoring

Multitasking

Basic computer skills

Flexible schedule

Education

High School Diploma/GED

Job description

Famous Footwear Sales Lead in Akron, OH is a customer-focused leadership role that drives the store experience and helps customers find the perfect fit. You will foster a welcoming in-store culture and engage with customers to build loyalty to the brands we carry.

You will coach teammates, coordinate store operations, maintain brand standards, and deliver top-notch customer service while promoting the Famous Footwear experience. This role requires flexibility, teamwork, and a passion for shoes.