Shoe Sales Associate: Customer-Focused Growth

Belk, Inc. & Belk eCommerce LLC.; United States; Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Belk, Inc. & Belk eCommerce LLC. in the United States is hiring a Sales Associate to deliver a positive customer experience by providing excellent service, helping with merchandise selection, and processing transactions.

This hourly role drives sales and supports store objectives while maintaining merchandising presentations. You will greet customers, build relationships, apply suggestive selling, assist with returns, and contribute to a friendly store culture.

Qualifications

• Excellent customer service mindset.
• Ability to meet store objectives.
• Comfortable using smartphones and Windows-based devices.
• Flexible schedule including nights, weekends, and holidays.
• Must be able to lift 40 lbs.

Responsabilités

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently.
• Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Connaissances

Customer service

Communication

Ownership of tasks

Technology proficiency

Flexible schedule

Description du poste

Belk, Inc. & Belk eCommerce LLC. in the United States is hiring a Sales Associate to deliver a positive customer experience by providing excellent service, helping with merchandise selection, and processing transactions.

This hourly role drives sales and supports store objectives while maintaining merchandising presentations. You will greet customers, build relationships, apply suggestive selling, assist with returns, and contribute to a friendly store culture.