Shipping VAS Supervisor

NRI 3PL; Fontana (CA); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Employee benefits plan – choose the 3b

Flexible and fun work environment – we

Job summary

NRI 3PL in Fontana, CA is seeking a Shipping/VAS Supervisor to lead the outbound team, ensuring shipments meet service level agreements and client expectations. The role focuses on disciplined leadership, coaching, and maintaining a harmonious balance between people, policy, and process.

You’ll manage schedule, coordinate with the DC Manager on labor needs, drive performance metrics within SLA, and foster a safe, efficient work environment.

Qualifications

• Excellent technical capabilities with proficiency in warehouse management system (WMS).
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented.
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety.
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently.
• Has the ability to be flexible and adapt to changing priorities.

Responsibilities

• Ensures the training, cross-training and development of team members.
• Communicates, monitors and drives goals and operational performance metrics while working within SLA.
• Ensures all VAS requirements are meeting or exceeding Client and/or Customer expectations and are within goals or service requirements.
• Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client.
• Communicates expectations and provides regular feedback on performance.
• FollowingNRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested.

Skills

WMS proficiency

Communication skills

Multitasking

Process improvement

Leadership

Flexibility

Tools

Microsoft Office

Job description

A Day in the Life

As a Shipping/VAS Supervisor, you will play an important part in providing direction to the outbound team by ensuring shipments are sent out within service level agreements. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

A successful Shipping/VAS Supervisor will be a disciplined self-starter who can naturally engage a team while having fun at work and working with tight deadlines. An enthusiastic and positive individual who can create and maintain a harmonious balance between people, policy, and process to run shifts like a well-oiled machine. They are naturally comfortable having conversations ranging from coaching to constructive feedback. Leading team meetings, acknowledging the team wins and the ability to motivate is a must.

The Following Schedule Is Available For This Role

Schedule: Monday - Friday, 8:00AM - 5:00PM

Starting Salary

$70, 304 - $85,652

Location:

13169 Slover Ave, Fontana, CA 92336 (LC)

All About You

What You’ll Bring to the Role:

• Excellent technical capabilities with proficiency in warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.

The Must Haves

• Proficient with Microsoft Office applications, specifically Outlook
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Bilingual (Spanish/English) is preferred but not a must.

Things You Will be Doing

• Ensures the training, cross-training and development of team members
• Communicates, monitors and drives goals and operational performance metrics while working within SLA
• Ensures all VAS requirements are meeting or exceeding Client and/or Customer expectations and are within goals or service requirements.
• Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
• Communicates expectations and provides regular feedback on performance
• FollowingNRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested

Perks

• Employee benefits plan – choose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.