Shipping Team Lead - KPI-Driven Ops & Forklift

Books A Million; Florence (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

American Wholesale Book Company in Florence, AL is seeking a Shipping Lead to oversee shipping associates, plan shifts, and delegate tasks. You will work closely with the Shipping Manager to ensure operations align with company goals, maintain safety, and meet KPIs for productivity and quality.

Responsibilities include directing daily work, handling forklift operations, and generating reports to support on-time deliveries and performance targets.

Qualifications

• Proven ability to lead work teams effectively.
• Forklift certification or ability to obtain certification.
• Good problem-solving skills and proactive thinking.
• Intermediate computer skills (MS Office, Outlook).
• Ability to build professional relationships across teams and management.

Responsibilities

• Provide direction and daily work delegation to Shipping associates.
• Communicate effectively with the shipping team and other departments.
• Ensure operations align with KPIs for productivity, quality, and safety.
• Monitor processes for productivity, quality, and safety improvements.
• Generate and send daily reports; back up Shipping Manager when needed.
• Handle all shipping functions including loading trailers and scanning products.

Skills

Leadership

Forklift certified

Problem-solving

Computer skills

Relationship building

Decision making

Education

High school diploma or equivalent

Job description

American Wholesale Book Company in Florence, AL is seeking a Shipping Lead to oversee shipping associates, plan shifts, and delegate tasks. You will work closely with the Shipping Manager to ensure operations align with company goals, maintain safety, and meet KPIs for productivity and quality.

Responsibilities include directing daily work, handling forklift operations, and generating reports to support on-time deliveries and performance targets.