Shipping Team Lead 1

Books A Million; Florence (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

American Wholesale Book Company in Florence, AL is seeking a Shipping Lead to oversee shipping associates, plan shifts, and delegate tasks. You will work closely with the Shipping Manager to ensure operations align with company goals, maintain safety, and meet KPIs for productivity and quality.

Responsibilities include directing daily work, handling forklift operations, and generating reports to support on-time deliveries and performance targets.

Qualifications

• Proven ability to lead work teams effectively.
• Forklift certification or ability to obtain certification.
• Good problem-solving skills and proactive thinking.
• Intermediate computer skills (MS Office, Outlook).
• Ability to build professional relationships across teams and management.

Responsibilities

• Provide direction and daily work delegation to Shipping associates.
• Communicate effectively with the shipping team and other departments.
• Ensure operations align with KPIs for productivity, quality, and safety.
• Monitor processes for productivity, quality, and safety improvements.
• Generate and send daily reports; back up Shipping Manager when needed.
• Handle all shipping functions including loading trailers and scanning products.

Skills

Leadership

Forklift certified

Problem-solving

Computer skills

Relationship building

Decision making

Education

High school diploma or equivalent

Job description

US:AL:Florence | American Wholesale Book Company | ACTIVE FULL TIME

Posted 3 days ago | Apply before November 15, 2026

Description

Job Description:

Reporting directly to the Shipping Manager, the Shipping Lead provides leadership and direction to Shipping associates, including shift planning and delegation of assignment. Additionally, the Shipping Lead is responsible for completing the work of a Shipping Warehouse Associate. The Shipping Lead is expected to have strong communication skills with the shipping team and other departments at AWBC. Working collaboratively with the Shipping Manager, the Shipping Lead assists in ensuring that operations align with company-wide strategies and initiatives.

Responsibilities

• Provide direction and daily work delegation to Shipping associates
• Strong communication skills that foster a positive work environment
• Ensure that operations are aligned and performed to achieve Shipping key performance indicators including productivity, quality, and safety
• Monitor work processes to determine how current processes could be improved from a productivity, quality, or safety perspective
• Monitor work of the department to ensure business goals are met
• Perform end of shift wrap up – ensure all trailers are accurately loaded; ensure working/charged jacks and seals are placed on each trailer
• Perform daily audit of pallet jacks and trailers
• Ability to generate and send daily reports
• Serve as back up to Shipping Manager, as needed
• Perform all shipping functions including but not limited to sorting, stacking, carrying, and moving product, scanning product, and loading product onto trailers for accurate, on time delivery to customers.
• Operate shrink wrap machine according to standards
• Move product using a forklift or other PIT equipment
• Responsible for following and promoting all safety rules, regulations and guidelines
• Demonstrate and promote behavior that supports AWBC’s core values
• Perform other duties as assigned, including work in variable locations

Requirements

Education and Experience

• High school diploma or equivalent
• 1 year of related warehouse operations experience
• Prior leadership experience strongly preferred

Skills

• Proven ability to lead work teams successfully, while displaying core leadership skills
• Forklift certified or become forklift certified and be able to retain certification
• Good problem-solving skills
• Intermediate computer skills (Microsoft Office and Outlook)
• Ability to create and maintain professional relationships with the shipping team, other departments, management, senior management, and corporate office personnel
• Ability to make on the spot decisions based on training and experience

Physical and Environmental Requirements

• Willing and able to work variable hours, potentially more than 40 in a week, to accommodate business needs.
• Stand for long period of time, up to 4 continuous hours, 8 – 12 hours during a shift
• Walking 4 to 6 miles a day.
• Operate required equipment and repetitive motion activities
• Lift objects up to 50 lbs. without assistance
• Bend, stoop or crouch while performing daily activities of the job
• Effective, clear and proficient verbal and written communication skills, including reading and writing