Shipping Supervisor - Raleigh NC

Wilkinson Supply Company; Raleigh (NC); On-site; USD 55,000 - 70,000; Full time

Job summary

Wilkinson Supply Company in Raleigh, NC oversees all outbound shipping in the warehouse, ensuring on-time order fulfillment, staff coordination, and compliance with shipping standards. Supervise daily outbound operations, coordinate staging, packing, and carrier pickups, and train teammates on procedures and safety while monitoring productivity and resolving issues across departments.

This role requires a high school diploma (associate’s degree preferred) and experience with WMS/ERP and dispatch

Qualifications

• Previous warehouse or shipping leadership experience preferred.
• Familiarity with inventory and shipping systems (WMS, ERP).
• Strong organizational and leadership skills.
• Effective communication and problem-solving abilities.
• Ability to follow instructions and adapt to changing priorities.

Responsibilities

• Supervise daily outbound operations and staff in the shipping area.
• Coordinate order staging, packing, and shipping schedules.
• Ensure shipment accuracy and timely carrier pickups.
• Train and coach team members on procedures and safety practices.
• Monitor productivity and address performance concerns as needed.
• Collaborate with other departments to resolve order or inventory issues.
• Maintain accurate records of shipments and resolve discrepancies.
• The shipping supervisor ensures that drivers operate company trucks safely and comply with DOT regulations and verifies that drivers complete accurate pre-trip inspections and ensures any truck issues are reported promptly and properly.
• Ability to follow instructions and adapt to changing priorities.
• Utilize Dispatch Management Systems to efficiently dispatch and coordinate multiple routes.

Skills

Leadership

Organizational skills

Communication

Problem-solving

Adaptability

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

WMS

ERP

Dispatch Management Systems

Job description

The Shipping Supervisor is responsible for overseeing all outbound shipping activities in the warehouse. This role ensures timely and accurate order fulfillment, staff coordination, and compliance with shipping standards.

Supervise daily outbound operations and staff in the shipping area.

Coordinate order staging, packing, and shipping schedules.

Ensure shipment accuracy and timely carrier pickups.

Train and coach team members on procedures and safety practices.

Monitor productivity and address performance concerns as needed.

Collaborate with other departments to resolve order or inventory issues.

Maintain accurate records of shipments and resolve discrepancies.

The shipping supervisor ensures that drivers operate company trucks safely and comply with DOT regulations and verifies that drivers complete accurate pre-trip inspections and ensures any truck issues are reported promptly and properly.

Ability to follow instructions and adapt to changing priorities.

Utilize Dispatch Management Systems to efficiently dispatch and coordinate multiple routes.

Job Summary

The Shipping Supervisor is responsible for overseeing all outbound shipping activities in the warehouse. This role ensures timely and accurate order fulfillment, staff coordination, and compliance with shipping standards.

Essential Responsibilities

• Supervise daily outbound operations and staff in the shipping area.
• Coordinate order staging, packing, and shipping schedules.
• Ensure shipment accuracy and timely carrier pickups.
• Train and coach team members on procedures and safety practices.
• Monitor productivity and address performance concerns as needed.
• Collaborate with other departments to resolve order or inventory issues.
• Maintain accurate records of shipments and resolve discrepancies.
• The shipping supervisor ensures that drivers operate company trucks safely and comply with DOT regulations and verifies that drivers complete accurate pre-trip inspections and ensures any truck issues are reported promptly and properly.
• Ability to follow instructions and adapt to changing priorities.
• Utilize Dispatch Management Systems to efficiently dispatch and coordinate multiple routes.

Qualifications & Skills

• High school diploma or equivalent required; associate’s degree preferred.
• Previous warehouse or shipping leadership experience preferred.
• Familiarity with inventory and shipping systems (WMS, ERP). Dispatch Management Systems
• Strong organizational and leadership skills.
• Effective communication and problem-solving abilities.

Physical & Work Environment

• Walk the warehouse floor frequently throughout the shift.
• Regularly lift, carry, and move boxes weighing up to 50 lbs.
• Work in a fast-paced environment with shifting priorities.
• Operate near shipping docks and material handling equipment.

ADA Compliance

Wilkinson Supply Company provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Employees who need accommodations to perform the essential functions of their position should contact Human Resources.

Equal Employment Opportunity (EEO) Statement

Wilkinson Supply Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws.