Shipping Supervisor - 2nd Shift

Double Good; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Shipping Supervisor, where you will lead a dynamic team in ensuring timely fulfillment of customer orders. This role is pivotal in maintaining operational excellence within the shipping department while fostering a culture of joy and teamwork. You will leverage your experience in warehouse management and your leadership skills to drive performance and uphold quality standards. If you are passionate about logistics and want to contribute to a mission-driven organization that values its employees, this opportunity is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401k Plan

Paid Time Off

Company-Paid Leaves

Popcorn Allowance

Qualifications

• 3-5 years in warehouse operations, 2 years in supervisory role.
• Hands-on experience in shipping, receiving, and order management.

Responsibilities

• Supervise shipping staff and manage daily operations.
• Ensure accurate order processing and inventory management.
• Oversee compliance with shipping regulations and safety protocols.

Skills

Team Management

Order Management

Inventory Management

Communication Skills

Problem-Solving

Quality Control

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft D365

Warehouse Management Systems (WMS)

Job description

Double Good’s mission is to create joy. We create joy with our delectable and award-winning popcorn. We create joy with our easy-to-use fundraising platform that raises a meaningful amount of money for youth sports and activities, empowering kids to pursue their dreams. We create joy through our Kids Foundation which hosts Double Good Days events across the country to bring all-ability fun to children with special needs and their families. As featured on the Today Show, Double Good is not just about the product; we have a strong social mission.

In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Shipping Supervisor for our 2nd shift to join our growing Supply Chain team.

Location - Onsite at our Elmhurst Distribution Center

About the role:

The shipping supervisor supports the day-to-day operations of the shipping department, ensuring the accurate and timely fulfillment of outgoing customer orders. This role will be responsible for managing a team of shipping personnel, coordinating with other departments, maintaining accurate inventory, and resolving any issues that may arise during the shipping process while adhering to company policies and safety regulations.

Responsibilities:

• Supervising staff: Scheduling labor, assigning tasks, helping to train new employees, evaluating performance, and addressing issues within the shipping team. Supporting the coordinator with managing temp labor.
• Order processing: Leveraging current ERP system (Microsoft D365) when checking for order accuracy, prioritizing shipments, and ensuring proper labeling and documentation.
• Inventory management: Monitoring stock levels, identifying potential shortages, and coordinating with material handling and purchasing to maintain adequate inventory.
• Shipping operations: Overseeing packing procedures, loading and unloading of trucks in conjunction with the material handling team, communicating with carriers, and coordinating materials to the lines.
• Quality control: Inspecting packages for accuracy and damages before shipment, escalating quality and equipment issues accordingly.
• Compliance: Ensuring adherence to shipping regulations, safety protocols, and company policies.
• Performance metrics: Tracking key performance indicators (KPIs) like shipping time, downtime, accuracy, and cost to identify areas for improvement.

Experience & Skills we value:

• At least 3-5 years of experience in a warehouse or fulfillment operation, with a minimum of 2 years in a supervisory role
• Hands-on experience in various warehouse functions like receiving, picking, packing, order management and shipping.
• Demonstrated ability in leading and managing a team, assigning tasks, providing training, and addressing performance issues.
• Familiarity with an ERP system, warehouse management systems (WMS) or other relevant software to track inventory and manage orders.
• High level of accuracy in ensuring correct product quantities and shipping details.
• Effective communication with other departments, carriers, and team members to coordinate shipments and resolve issues.

Nice to have and/or you’ll learn:

• Bilingual (Spanish)
• Prior experience working with Microsoft Dynamics (D365)
• Osha certified
• Experience in a performance-based environment (lean, six sigma, TPS)
• Forklift certification

Equal Pay Disclosure(s):

We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation & benefits plan.

Base Pay range for this position:

• $50,000 - $70,000
• Target Annual Bonus: 15% of base salary

The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.

Benefits:

• Double Good offers competitive benefits including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).
• Visit the Careers page on our website for more information at https://www.doublegood.com/careers.

Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here. Right to Work Statement (English and Spanish).