Shipping Supervisor

Contract Professionals, Inc.; Hayward (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Contract Professionals, Inc. is seeking a hands-on Shipping Supervisor in Hayward to lead daily shipping and logistics operations, supervise the shipping team, and ensure on-time shipments from the facility.

You will coach staff, manage performance reviews, and drive KPI improvements in a safety-focused environment. The ideal candidate has 5+ years in shipping with 3+ years of supervisory experience, familiarity with FedEx/UPS systems, and a valid driver’s license.

Qualifications

• 5+ years of shipping, logistics, or distribution experience in a manufacturing environment.
• 3+ years of direct supervisory experience leading a shipping or warehouse team.
• Experience conducting employee performance reviews, coaching, and progressive discipline.
• Experience managing shipping KPIs and departmental performance.
• Experience with FedEx Ship Manager, UPS WorldShip, or similar shipping software.

Responsibilities

• Supervise, coach, and develop Shipping & Packaging Clerks and the company driver.
• Conduct performance reviews, provide coaching, and manage progressive discipline.
• Schedule daily workloads and ensure on-time shipment performance.
• Coordinate domestic and international shipments using FedEx, UPS, and similar shipping systems.
• Monitor and improve shipping KPIs, including on-time delivery, shipping accuracy, productivity, and inventory accuracy.
• Plan delivery routes and support shipping, packaging, and receiving activities as needed.
• Maintain inventory of shipping supplies and ensure accurate shipping documentation.
• Promote a safe, organized, and continuous improvement-focused work environment.

Skills

Leadership

Shipping knowledge

KPI tracking

Bilingual English/Spanish

Coaching & feedback

Tools

FedEx Ship Manager

UPS WorldShip

Shipping software

Job description

Schedule: Monday–Friday | 6:00 AM – 2:30 PM

Salary: $70,000–$80,000 annually

About the Company

Our client is a well-established manufacturer serving the semiconductor, industrial, government, research, and high-tech industries. They are committed to quality, innovation, and operational excellence and are seeking an experienced Shipping Supervisor to join their growing team.

Position Summary

Our client is seeking a hands-on Shipping Supervisor to lead daily shipping and logistics operations at their Hayward facility. This role is responsible for supervising the shipping team, ensuring accurate and on-time shipments, improving department performance, and maintaining a safe, efficient work environment.

The ideal candidate has experience managing shipping personnel, conducting performance reviews, coaching employees, handling progressive discipline, and tracking shipping KPIs. Bilingual English/Spanish is required to effectively communicate with the current team.

Key Responsibilities

• Supervise, coach, and develop Shipping & Packaging Clerks and the company driver.
• Conduct performance reviews, provide coaching, and manage progressive discipline.
• Schedule daily workloads and ensure on-time shipment performance.
• Coordinate domestic and international shipments using FedEx, UPS, and similar shipping systems.
• Monitor and improve shipping KPIs, including on-time delivery, shipping accuracy, productivity, and inventory accuracy.
• Plan delivery routes and support shipping, packaging, and receiving activities as needed.
• Maintain inventory of shipping supplies and ensure accurate shipping documentation.
• Promote a safe, organized, and continuous improvement-focused work environment.

Qualifications

Required

• 5+ years of shipping, logistics, or distribution experience in a manufacturing environment.
• 3+ years of direct supervisory experience leading a shipping or warehouse team.
• Experience conducting employee performance reviews, coaching, and progressive discipline.
• Experience managing shipping KPIs and departmental performance.
• Experience with FedEx Ship Manager, UPS WorldShip, or similar shipping software.
• Forklift experience and a valid driver's license.
• Ability to lift up to 50 lbs.

Preferred

• Semiconductor or precision manufacturing experience.
• ERP or Warehouse Management System (WMS) experience.
• Lean Manufacturing or continuous improvement experience.