Shipping Supervisor

Packaging-Corporation-of-America; Gallatin (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Packaging-Corporation-of-America is seeking a Shipping Supervisor in Gallatin, Tennessee to oversee warehouse operations, inventory control, and the efficient shipping of finished goods. You will direct outbound and inbound activities, supervise staff on the assigned shift, and drive continuous improvement to meet company standards.

The role emphasizes strong organizational and leadership abilities, safety compliance, and effective communication with production teams and management.

Qualifications

• High school diploma required.
• 4+ years’ experience working in a shipping department.
• Ability to work flexible hours when needed.

Responsibilities

• Direct outbound shipments and plan loading schedules to ensure on-time orders.
• Direct inbound shipments including inspection, unloading and storage of materials.
• Schedule work, coordinate production activities and oversee employees on shift.
• Develop employees, participate in hiring/promotion decisions and handle disciplinary actions.
• Maintain a safe work environment and ensure adherence to health and safety procedures.
• Train staff on equipment, protocols, safety regulations and waste control.
• Supervise warehouse operations and inspect materials/equipment for malfunctions.
• Analyze shipping performance, suggest improvements and set goals.
• Investigate customer complaints related to shipping or transit damage.
• Participate in production meetings and provide updates.
• Manage on-hand inventory and month-end counts.

Skills

Organizational skills

Interpersonal skills

Continuous improvement

Shop floor software

Fast-paced environment

Analytical ability

Communication skills

Teamwork

Education

High school diploma

Some college or manufacturing training

Job description

The Shipping Supervisor is responsible for warehousing, inventory control, and shipping of finished goods. The Shipping Supervisor is responsible for managing activities on the assigned shift in an efficient and safe manner.

PRINCIPLE ACCOUNTABILITIES:

• Direct all activities associated with outbound shipments ensuring the timely shipment of scheduled customer orders, planning truck/rail car loading schedules, and providing order shipment status updates.
• Direct all activities associated with inbound shipments ensuring the proper inspection, unloading, and storage of all materials.
• Schedule work, coordinate production activities, provide direct oversight of employees, approve time records, communicate and implement company policy.
• Engage in employee development activities, make recommendations on employee hire, promotion and disciplinary action.
• Maintain a clean, safe and injury-free work environment by ensuring health and safety procedures are understood and executed by all employees.
• Conduct employee training on all equipment, protocols, production standards, safety regulations and waste control on an ongoing basis.
• Supervise efficient operation of warehouse and equipment including the inspection of materials, products and equipment to detect and/or prevent malfunctions.
• Ensure completion of departmental operations in accordance with continuous improvement standards of PCA.
• Analyze shipping department performance, identify opportunities, make recommendations for process and equipment improvement, establish goals and execute strategy.
• Investigate customer complaints concerning damaged product that may have been caused by shipping or transit damage.
• Participate in production meeting and provide updates as needed.
• Manage on-hand inventory and month end inventory.

BASIC QUALIFICATIONS:

• High school diploma required.
• 4+ years’ experience working in a shipping department.
• Ability to work flexible hours when needed.

PREFERRED QUALIFICATIONS:

• Some college or manufacturing training.
• Previous experience in a corrugated manufacturing environment.
• Previous supervisory experience with training, teambuilding, performance development, and conflict resolution.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
• Knowledge of the machinery, methods and procedures in the department under supervision.
• Strong interpersonal skills to effectively lead and communicate with production team and management.
• Familiar with standard concepts, practices, and procedures regarding continual improvement and safety processes.
• Working knowledge of manufacturing systems including shop floor software.
• Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently.
• Solid analytical and mechanical ability.
• Strong verbal and written communication skills.
• Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.