Shipping Supervisor

Copeland LP; Forney (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Copeland, based in Forney, Texas, is seeking a Shipping Supervisor to lead daily shipping operations onsite. You will coordinate with Customer Service, Logistics, and warehouse teams to prioritize shipments, ensure accuracy, and deliver on time.

The role requires a Bachelor’s in business or related field (or equivalent), strong Excel skills, and hands-on WMS/shipping experience. You will mentor staff and drive continuous improvements in our distribution process.

Qualifications

• Bachelor’s degree in business, Supply Chain, or related field, or equivalent education/experience.
• Proficiency in Microsoft Excel and strong general computer skills.
• Hands-on experience with warehouse management systems (WMS), shipping, and inventory control.
• Analytical mindset with ability to interpret data and develop benchmarks and KPIs.
• Proven leadership skills with ability to train others.
• Must be legally authorized to work in the U.S. - sponsorship is not available for this role.

Responsibilities

• Supervise daily shipping operations, ensuring orders are processed, planned, and shipped accurately and on time.
• Coordinate shipping priorities with Customer Service, Logistics, and warehouse teams while communicating shipment status and delays.
• Monitor shipment activity, aging orders, shipping exceptions, and system performance across multiple transportation and warehouse management systems.
• Lead and develop shipping office personnel through workload management, scheduling, coaching, attendance management, and performance feedback.
• Ensure accuracy and compliance of shipping documentation, Bills of Lading, SOPs, work instructions, and company policies, including OSHA and safety standards.
• Track shipping performance, productivity, labor, and service metrics, identifying opportunities for operational improvement.

Skills

Leadership

Excel proficiency

Analytical mindset

WMS experience

Education

Bachelor’s degree in business, Supply Chain, or related field

Tools

Manhattan WMS

Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! If you are a Shipping, Logistics, or Supply Chain professional looking for an opportunity to grow, Copeland has an exciting opportunity for you!

Based in our Forney, Texas location, you will lead daily shipping operations, ensuring customer orders are processed accurately and delivered on time. In this role, you'll coordinate with Customer Service, Logistics, and warehouse teams to prioritize shipments, solve operational challenges, and drive exceptional customer service. You'll also coach and develop shipping personnel, monitor performance metrics, and support continuous improvement initiatives. This is a great opportunity to make a direct impact on operational success while growing your leadership career with a global industry leader.

AS A SHIPPING SUPERVISOR, YOU WILL:

• Supervise daily shipping operations, ensuring customer orders are processed, planned, and shipped accurately and on time
• Coordinate shipping priorities with Customer Service, Logistics, and warehouse teams while communicating shipment status, delays, and operational updates
• Monitor shipment activity, aging orders, shipping exceptions, and system performance across multiple transportation and warehouse management systems
• Lead and develop shipping office personnel through workload management, scheduling, coaching, training, attendance management, and performance feedback
• Ensure accuracy and compliance of shipping documentation, Bills of Lading, SOPs, work instructions, and company policies, including OSHA and safety standards
• Track shipping performance, productivity, labor, and service metrics, identifying and implementing opportunities for operational improvement
• Troubleshoot shipping, system, and customer-related issues while supporting continuous improvement initiatives and special projects

SCHEDULE

This role is based fully onsite, and not eligible for hybrid or remote work opportunities. This is a first-shift position with a regular schedule of 40 hours per week, Monday through Friday.

REQUIRED EDUCATION, EXPERIENCE & SKILLS

• Bachelor’s degree in business, Supply Chain, or related field - or equivalent combination of education and experience
• Proficiency in Microsoft Excel and strong general computer skills
• Hands-on experience with warehouse management systems (WMS), shipping, and inventory control
• Analytical mindset with the ability to interpret data and develop benchmarks and KPIs
• Proven leadership skills with a willingness to lead by example and train others
• Must be legally authorized to work in the U.S. - sponsorship is not available for this role

PREFERRED EDUCATION, EXPERIENCE & SKILLS

• Bilingual in Spanish and English
• Knowledge of Manhattan WMS
• Familiarity with ISO Quality Management Systems (QMS)

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning and Refrigeration (HVACR), where macro and regulatory trends toward environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.