Shipping & Retail Specialist — Part-Time

FedEx Office; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

FedEx Office is seeking a Part-Time Store Associate for our Orlando stores. This entry-level, 18-25 hour-per-week role focuses on delivering a positive customer experience by leveraging knowledge of shipping and retail products, and by using consultative approaches to meet customer needs.

You will operate and maintain equipment in Self-Service and Retail zones, assist with packaging, and support store merchandising, safety, and daily tasks.

Qualifications

• High school diploma or equivalent education.
• Excellent verbal and written communication skills.

Responsibilities

• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Maintains a safe, clean and orderly retail Store.
• Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change.
• Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability.
• Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage.
• Takes preemptive action to prevent errors and waste.

Skills

Communication skills

Customer service

Consultative selling

Education

High school diploma or equivalent

Job description

FedEx Office is seeking a Part-Time Store Associate for our Orlando stores. This entry-level, 18-25 hour-per-week role focuses on delivering a positive customer experience by leveraging knowledge of shipping and retail products, and by using consultative approaches to meet customer needs.

You will operate and maintain equipment in Self-Service and Retail zones, assist with packaging, and support store merchandising, safety, and daily tasks.