Shipping & Receiving Team Lead

Arrow Finishing Inc; Blaine (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Arrow Finishing Inc. in Blaine, MN seeks a Shipping and Receiving Team Lead to train and develop the team, organize inventory, and manage incoming/outgoing shipments. You will supervise daily workloads and ensure safety, quality, and customer satisfaction.

You will write annual performance reviews, back up roles as needed, and coordinate with vendors and transport partners. Strong leadership, ERP familiarity, and attention to detail are essential for success.

Qualifications

• Leads a Shipping and Receiving team daily.
• Writes and delivers annual performance reviews.
• Promotes safety culture and zero incidents.
• Shows strong attention to detail and organization.

Responsibilities

• Leads, develops, directs, and coaches the performance of Shipping and Receiving team.
• Writes and delivers performance reviews annually for team members.
• Addresses performance management issues and recognizes good performance.
• Promotes safety culture to drive toward zero incidents.
• Backs up all positions within Shipping and Receiving as needed.
• Follows up with customer requests on status of work orders and inventory.
• Directs the team’s workload daily to meet goals.
• Creates shipping documents and processes completed orders.
• Deescalates customer/vendor concerns and finds solutions.
• Reads and understands purchase orders, prints and manages blanket PO’s.
• Manages damaged customer goods process.
• Loads and unloads trucks; handles hazardous materials.
• Communicates daily with vendors, suppliers and transport companies.

Skills

Leadership

People management

Performance reviews

Safety culture

Organization

ERP familiarity

Education

High school diploma or GED

Tools

ERP software

Job description

The Shipping and Receiving Team Lead is responsible for the training and development of the Shipping and Receiving team. Duties for this position include organizing inventory for easy retrieval as new orders come in, managing space, and reviews incoming/outgoing shipment schedules to maintain productive operations.

Key Accountabilities

• Ensure company standards for safety, quality and customer satisfaction are met or exceeded

Key Responsibilities

• Leads, develop, direct, and coach the performance of Shipping and Receiving team
• Write and deliver performance reviews annually for the team members within the department
• Effectively identify and address performance management issues as they arise. Give recognition in a timely manner for good performance
• Implement initiatives to promote a safety culture to drive toward zero incidents
• Assist with backing up all positions within Shipping and Receiving in the absence of personnel
• Follow up with customer requests on status of work orders and inventory
• Direct the team’s workload daily to ensure daily goals and objectives are met
• Create shipping documents and processes completed orders
• Deescalate customers or vendors concerns successfully by addressing their needs and finding solutions to problems identified
• Read and understands purchase orders, prints and manages blanket PO’s
• Manage process of damaged customer goods
• Load and unload trucks throughout day including hazardous materials
• Communicate daily with vendors, suppliers and transport companies to meet business goals
• Maintain standards of health and safety, cleanliness and security
• Lead processes for UPS and Fedex Shipments
• Input and retrieve information from the ERP software and provide reports and data as needed
• Conducts training for departmental personnel and ensures compliance with QMS standards
• Manage PTA requests and timecard approvals in absence of manager
• Perform all other assignments as required
• Must be able to work 8:00am to 4:30pm Monday through Friday

Qualities for Success

• Demonstrates Arrow’s Core Values
• High school diploma or GED equivalent
• Must be a Citizen of the United States of America or have a current Green Card
• Strong attention to detail to ensure safety and quality
• General computer skills and the ability to work with basic computer programs
• Ability to balance workload effectively and stay organized
• Ability to read and understand processes, procedures, and instructions
• Ability to work and collaborate with others respectfully and professionally
• Ability to be dependable and punctual, work overtime as needed