Shipping & Receiving Supervisor — Lead, Optimize, Grow

Cleveland Menu Printing

Cleveland (OH)

On-site

USD 65,000 - 85,000

Full time

4 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Company paid Basic Life/AD&D & EAP

Voluntary Benefit Plans: Life/AD&D, FS

401(k) with company contribution

Job summary

Cleveland Menu is seeking a Shipping and Receiving Supervisor to lead the shipping and receiving team in a manufacturing environment. You will oversee inbound and outbound processing, maintain inventory accuracy across ERP systems, and ensure compliance with safety and quality standards.

The ideal candidate will be hands-on, with strong leadership, attention to detail, and the ability to train staff, schedule shifts, and drive OSHA compliance and efficiency improvements across operations.

Qualifications

High school diploma or GED is required.
Associates or Bachelor's degree in logistics, supply chain, or business preferred.
5+ years of supervisory experience in shipping/logistics/warehouse operations preferred.
Forklift certification is a plus.
Experience with ERP systems and shipping documentation.

Responsibilities

Lead, motivate, and supervise the shipping and receiving team to ensure that all shipping and receiving operations are completed accurately and on time.
Provide training and guidance to team members on best practices, safety procedures, and company policies.
Manage staff scheduling and ensure adequate staffing levels to meet operational demands.
Conduct regular performance reviews, provide feedback, and implement development plans for team members.
Resolve conflicts or issues among team members and foster a positive, collaborative work environment.
Oversee and coordinate the receiving of goods, ensuring accurate inspection, proper documentation, and timely entry into inventory management systems.
Supervise the preparation, packing, and shipping of orders, ensuring compliance with shipping specifications and customer requirements.
Monitor and ensure the proper labeling, documentation, and packaging of products for outgoing shipments.
Ensure that all inbound and outbound shipments meet quality control standards and customer expectations
Maintain accurate records of all shipments and receipts, ensuring proper tracking, documentation, and data entry in inventory management systems (ERP systems).
Perform regular inventory checks to ensure the accurate receipt and storage of goods and verify stock levels.
Collaborate with inventory control teams to resolve discrepancies and ensure stock accuracy.
Continuously evaluate the shipping and receiving process and identify areas for improvement in speed, accuracy, and cost-effectiveness.
Implement process improvements, technologies, or changes that increase operational efficiency and reduce errors.
Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and productivity levels.
Ensure that all shipping and receiving activities are performed in compliance with OSHA and company safety regulations.
Conduct safety training for team members and ensure proper safety gear and practices are followed.
Regularly inspect equipment, tools, and warehouse environment to ensure compliance with health and safety guidelines.
Serve as the primary point of contact for internal teams (e.g., sales, customer service) regarding shipping and receiving issues.
Address and resolve any shipping-related issues, such as damaged goods, incorrect shipments, or delayed deliveries, in a timely and professional manner.
Communicate with carriers, freight companies, and vendors to ensure smooth logistics operations.
Prepare and maintain daily, weekly, and monthly reports on shipping and receiving activities, including volume, order accuracy, and any issues encountered.
Generate and analyze performance metrics, and report to senior management.
Ensure all relevant shipping and receiving documentation (e.g., packing lists, bills of lading) is filed and accessible.