Shipping & Receiving Supervisor

Qual Pac Charlotte; Charlotte (NC); On-site; Full time

Job summary

A leading company in packaging solutions seeks a Shipping & Receiving Supervisor in Charlotte. The role involves supervising shipping and receiving, ensuring accurate inventory, and maintaining performance standards. Candidates should have experience in customer service and warehouse management, and attention to detail is crucial.

Qualifications

• 2 years Customer Service experience required.
• 2 years WMS / ERP experience required.
• Ability to use various PC software.

Responsibilities

• Responsible for overall functions within the shipping and receiving department.
• Supervise 1st shift fork truck drivers.
• Train shipping and receiving personnel on policies and procedures.

Skills

Attention to detail

Time management

Problem solving

Multitasking

Bilingual in Spanish

Education

High school diploma or GED

Some college

Tools

Windows operating system

Job description

Quality Packaging (Qual Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players. We have been in business for over 50 years. Our success is due to a culture created by our founder that embodies these principles: Our employees are our most important asset, we stand by our word, and our customer’s needs are our number one priority.

If you are looking for a career where you make a difference with over 1,000 team players, please read on.

GENERAL SUMMARY:

The Shipping & Receiving Supervisor is responsible and accountable for the overall functions within the shipping and receiving(S/R) department.

Pay: $20.00-$22.00/hr

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Reports to the Facility Manager
• Monitors S/R department performance and meets daily velocity goals
• Acts as primary liaison with Customer’s Logistics department and assigned carriers
• Provides daily yard reports, support lists, and shift reports
• Checks Inbound, Production, and Outbound hourly
• Verifies outbound orders areFTL
• Assignsinbounds and outbounds for the next shift
• Prepares paperwork and logs forinbounds and outbounds for dock doors prior to shift start
• Ensures dock area is clean prior to end of shift
• Verifies date management is followed
• Verifies all labels are properly affixed with accurate information
• Facilitates and maintains active participation in the Daily Staff Meetings and provides daily assignments
• Communicates with Mule Driver move list to ensure velocity goal is met
• Collaborates with Supply Chain Manager on Unload Prioritization List
• Works closely with Production and the Supply Chain Manager to assure production needs are met
• Trains all shipping and receiving personnel on policies and procedures
• Provides back up for lead’s absence
• Performs performance reviews and goals setting of S/R employees
• Responsible for department discipline and adherence using theWMS (Warehouse Management System)
• Provides Counseling and Disciplinary Actions to S/R employees as needed
• Obeys all Safety Rules
• Conducts accident and incident investigations.
• Adheres to currentGMP rules and Food Defense Plan. Participate in Internal Audits and Inspection walks
• Completes assigned tasks listed in Corrective Action Plans
• Understands Lean Manufacturing tools including 5 why’s, Brainstorming,Fishbone, Graphs and Root Cause Analysis.
• Manages inventory of Loose Pack, Materials and Finished goods, including all physical inventory counts and inventoryconsolidation
• Responsible for keeping all forklifts and material handling equipment in good working order.
• Responsible for managing the inter-departmental transport of materials.
• Responsible for shipping of goods related to Food Bank, Rejects and Returns.
• Implements all company rules and regulations as per current Employee Handbook

SUPERVISORY RESPONSIBILITIES:

Supervise 1st shift fork truck drivers.

QUALIFICATIONS:

General:

• Excellent attention to detail
• Works well with little supervision
• Works well in a team environment
• Maintains a high level of business courtesy and etiquette when interacting with Customers, Vendors, and Sales representatives
• Demonstrated time management and multitasking skills
• Willingness to work additional hours as necessary
• Bilingual in Spanish not required but desired
• Authorized to work in theU.S.
• Must be at least 18 years of age

Education/Experience:

• 2 years Customer Service experience
• 2 yearsWMS / ERP experience
• Knowledge of general office equipment
• High school diploma or GED
• Some college desirable

Computer Skills:

• Ability to use various PC software in Windows environment
• Knowledge of typing and 10-key calculator
• Basic knowledge of the internet

Math/Language/Reasoning Abilities:

• Excellent written and verbal communication skills
• Ability to solve problems independently
• Ability to make decisions quickly and accurately

Certificates and Licenses:

• Train-the trainer Forklift Certification

WORKING CONDITIONS:

Internal, climate-controlled traditional office environment; work requires periods of sitting, frequent walking, frequent computeruse, frequent use of telephone including voicemail, and frequent use of general office equipment. Occasional lifting required whenlocating stock in the warehouse

About Pro Pac and Qual Pac

Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve every industry, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetic industries, and many more.

We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso, and Brownsville, TX; and additional contract packaging / fulfillment operations in Brookshire, TX; Charlotte, NC; and Olathe, KS.

Come join a growing group of honest, knowledgeable, and skilled professionals who are dedicated to offering superior products and services to those we serve!

Visit us at https://www.propac.com/.