Shipping & Receiving Specialist

Crown Industrial Services, Inc.; Jackson (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

Crown Industrial Services, Inc. is seeking a Shipping-Receiving Clerk to prepare orders for shipment and manage incoming goods. The role involves verifying items, maintaining shipment data, and handling forklift tasks on the dock.

Responsibilities include addressing discrepancies, processing damage claims, and providing professional customer service while coordinating with drivers and carriers.

Qualifications

• Ability to accurately count and verify items received.
• Basic understanding of dock, and warehouse procedures.
• Good organizational skills and attention to detail.
• Proficient with Microsoft Office Suite and/or inventory software to maintain records, input data, and create reports.
• Strong interpersonal and customer service skills with professional communication with customers and staff.
• Motor vehicle operators permit for operation of forklift.

Responsibilities

• Receives goods and verifies quality and count against supplier count and reports discrepancies.
• Maintains shipment data to update customer orders and ensure billing documents are provided.
• Completes information on damage claims for in-transit damage.
• Loads and transports materials on shipping dock using a forklift.
• Answers phone calls and interacts professionally with customers.
• Directs truck drivers and assists with paperwork.

Skills

Accurate counting & verification

Dock & warehouse procedures

Organizational skills

Microsoft Office / inventory software

Interpersonal & customer service

Forklift operation permit

Tools

Microsoft Office Suite

Job description

Crown Industrial Services, Inc. is seeking a Shipping-Receiving Clerk to prepare orders for shipment and manage incoming goods. The role involves verifying items, maintaining shipment data, and handling forklift tasks on the dock.

Responsibilities include addressing discrepancies, processing damage claims, and providing professional customer service while coordinating with drivers and carriers.