Shipping & Receiving Operations Lead

PHD Inc.; Fort Wayne (IN); On-site; USD 60,000 - 85,000; Full time

Job summary

PHD, Inc. Fort Wayne Manufacturing is seeking an experienced Shipping and Receiving Supervisor to lead the shipping, receiving and stock processing activities at the Fort Wayne facility. You will supervise staff, drive improvements and ensure on-time delivery and accurate inventory flow.

Reporting to the Production Manager, you will develop your team, monitor KPIs, and implement cost-effective process changes to maintain high quality, productivity and customer service standards.

Qualifications

• Minimum 5 years of manufacturing experience.
• Minimum 3 years of supervisory experience.
• Strong working knowledge of shipping, receiving, packaging, and material handling processes and equipment.
• Experience with project management, cost justification, and information systems is highly desirable.
• Excellent leadership, communication (written and oral), and organizational skills.
• Proficiency in developing project proposals, cost justifications, and performance reports.

Responsibilities

• Supervise, direct, and coordinate the daily activities of shipping, receiving, and stock processing technicians.
• Provide development direction, guidance, and training to the department's workforce to meet organizational needs.
• Ensure the on-time delivery of shipments and the timely processing of incoming goods to inventory locations.
• Propose, justify, and implement continuous improvement projects to enhance departmental efficiency, cost-effectiveness, and quality.
• Maintain high-quality standards for work and services provided by the shipping, receiving, and stock processing areas, minimizing shipping errors and customer complaints.
• Effectively communicate departmental activities, including status reports, project proposals, and key performance metrics, to management and related departments.
• Address operational bottlenecks, overloads, and other issues to ensure timely service and maintain proper workflow.

Skills

Team leadership

Employee development

Operational management

Process improvement

Quality control

Communication

Problem-solving

Job description

PHD, Inc. Fort Wayne Manufacturing is seeking an experienced Shipping and Receiving Supervisor to lead the shipping, receiving and stock processing activities at the Fort Wayne facility. You will supervise staff, drive improvements and ensure on-time delivery and accurate inventory flow.

Reporting to the Production Manager, you will develop your team, monitor KPIs, and implement cost-effective process changes to maintain high quality, productivity and customer service standards.