Shipping & Receiving Manager

Custom-Print-Graphics; Niles (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Job summary

Custom-Print-Graphics is seeking a Shipping & Receiving Manager to oversee inbound and outbound logistics in a fast-paced production environment. This role involves training staff, developing operational processes, and ensuring timely shipments. Candidates should possess strong organizational skills, 1+ years of experience in logistics or warehouse operations, and an ability to manage systems and detail-oriented tasks effectively. Join us and help shape and optimize our shipping & receiving systems while enjoying competitive pay and a collaborative team environment.

Qualifications

• 1+ years in shipping & receiving, warehouse operations, or logistics management.
• Strong organizational skills and a sharp eye for detail.
• Experience creating or improving SOPs and operational workflows.

Responsibilities

• Receive and check in all incoming goods against purchase orders.
• Oversee packing, labeling, and shipping of all completed orders.
• Develop and refine SOPs for receiving, inventory management, and fulfillment.

Skills

Organizational skills

Attention to detail

Communication skills

Ability to lift and move boxes

Tools

Shipstation experience

Shop management or order tracking systems

Job description

Benefits

• 401(k)
• Competitive salary
• Paid time off

About Us

Custom Print Graphics (CPG) is a large-volume contract screen printing and embroidery shop serving some of the nation's most recognized brands. We're growing fast, scaling our systems to meet high demand, and delivering consistent, high-quality decorated apparel — on time, every time.

The Role

We're hiring a Shipping & Receiving Manager to own all inbound and outbound logistics in our high-volume production facility. You'll make sure materials arrive, get checked in, and reach the right production teams on schedule — and that every finished order ships accurately and on time.

This isn't just a "move boxes" job. You'll be building and refining the systems behind how we receive, store, stage, and ship. If you've ever walked into a warehouse and immediately seen five things you'd fix, this role is for you.

What You'll Do

Inbound

• Receive and check in all incoming goods against purchase orders; flag shortages, damages, and discrepancies immediately
• Organize and stage materials so screen printing, embroidery, and heat press teams have what they need, when they need it
• Build and maintain tracking systems for materials from arrival through production handoff

Outbound

• Oversee packing, labeling, and shipping of all completed orders — accuracy and presentation matter
• Coordinate with carriers (UPS, FedEx, freight) on pickups, issue resolution, and cost management
• Ensure every shipment meets customer expectations and ships on schedule

Systems & Process

• Develop and refine SOPs for receiving, inventory management, staging, and fulfillment
• Coordinate with production managers to align logistics with daily and weekly production schedules
• Maintain clean, organized warehouse and storage areas that support efficient workflow
• Track performance and identify bottlenecks before they become problems

People

• Train and supervise shipping/receiving staff on procedures and best practices
• Communicate clearly across departments — production, sales, and leadership all rely on logistics running smoothly

What We're Looking For

• 1+ years in shipping & receiving, warehouse operations, or logistics management (decorated apparel or printing industry experience is a strong plus)
• Strong organizational skills and a sharp eye for detail - you catch what others miss
• Experience creating or improving SOPs and operational workflows
• Familiarity with shop management or order tracking systems - Shipstation experience highly valued
• Clear communicator who can coordinate across production, sales, and leadership teams
• Comfortable in a fast-paced, high-volume environment where priorities shift daily
• Physically able to lift and move boxes of apparel and supplies as needed

Why CPG?

• Direct impact — your work keeps the entire operation moving and directly affects customer satisfaction
• Build something — shape and optimize our shipping & receiving systems as we scale
• Competitive pay with room to grow as the company grows
• Collaborative team that values operational excellence and rewards people who take ownership