Shipping Receiving Lead TW 1st shift

TW Metals LLC; Carol Stream (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

TW Metals, LLC is seeking a hands-on Shipping & Receiving Lead to coordinate daily dock activities, ensuring safe, accurate, and timely inbound receipts and outbound shipments. The role involves assigning work, coaching staff, and maintaining shipping docs while supporting inventory accuracy in the WMS/ERP.

The ideal candidate will have 2+ years in warehouse shipping/receiving, prior lead experience, strong attention to detail, and proficiency with WMS/ERP systems.

Qualifications

• 2+ years of warehouse experience with shipping/receiving responsibilities; prior lead experience strongly preferred.
• Experience using a warehouse management system (WMS) and/or ERP to complete inventory and shipment/receipt transactions.
• Ability to operate material handling equipment (e.g., pallet jack, forklift) and obtain/maintain certification as required.

Responsibilities

• Lead and coordinate daily shipping and receiving workload to meet service, productivity, and quality goals.
• Perform core warehouse tasks (receiving, put-away, picking, packing, staging, loading) as needed.
• Train and coach associates on standard work, system transactions, and documentation requirements.
• Serve as point of contact on shift to troubleshoot issues and escalate when needed.
• Support staff coverage and handoffs across shifts; communicate priorities to the supervisor.
• Oversee outbound shipments, verify item/lot/quantity accuracy, and prepare documentation.

Skills

Warehouse experience

Lead experience

Attention to detail

Communication skills

Education

High school diploma or equivalent

Tools

WMS/ERP

Job description

Company Overview

TW Metals, LLC is a leading global distributor of Specialty Metals providing materials to the world’s leading companies in the aerospace, defense and commercial sectors. TW Metals stocks and processes Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family‑owned company embraces opportunity and growth for our employees.

https://www.twmetals.com/

Position Summary: The Shipping & Receiving Lead is a hands‑on, working lead responsible for coordinating day‑to‑day dock activities to ensure inbound receipts and outbound shipments are processed safely, accurately, and on time. This role assigns and prioritizes work for shipping/receiving associates, maintains required shipping/receiving documentation (e.g., packing lists, bills of lading), supports inventory accuracy in the WMS/ERP, and serves as the first escalation point for issues related to counts, damage, and shipment/receipt discrepancies.

Responsibilities

Lead & Coordinate Daily Operations

• Assign, prioritize, and balance daily shipping and receiving workload to meet service, productivity, and quality expectations.


• Lead by example by performing core warehouse tasks (receiving, put‑away, picking, packing, staging, loading) as needed to meet volume demands.


• Train and coach associates on standard work, system transactions, documentation requirements, and safe material‑handling practices.


• Serve as the on shift point of contact to troubleshoot issues (shortages/overages, damages, labeling errors, carrier questions) and elevate when appropriate.


• Support staff coverage and handoffs across shifts; communicate priorities, constraints, and status updates to the supervisor.

Shipping (Outbound)

• Pick, pack, and stage orders in accordance with customer requirements and internal SOPs; verify item/lot/quantity accuracy prior to shipment.


• Prepare shipments for parcel, LTL, and other freight methods; ensure correct labeling, packaging, and required documentation (e.g., packing lists, bills of lading).


• Coordinate dock schedules and carrier pickups; confirm shipment status and communicate delays or exceptions to internal stakeholders.


• Perform quality checks on outbound shipments to ensure product condition and packaging meet requirements.


• Document and support freight claims and discrepancy resolution (damage, mis‑shipments, shortages) per procedure.


• Complete required system transactions and maintain accurate shipping records in the WMS/ERP.

Receiving (Inbound)

• Coordinate and perform safe unloading of inbound trucks/containers; verify counts and product identification against purchase orders, packing slips, and/or bills of lading.


• Inspect inbound materials for damage and compliance to requirements; quarantine and report nonconforming material per procedure.


• Label, stage, and put away products to designated locations (including temperature/handling requirements when app.) to support efficient picking and replenishment.


• Enter/confirm receiving transactions in the WMS/ERP and maintain accurate records of receipts, discrepancies, and corrective actions.


• Communicate shortages/overages and documentation issues to Purchasing/Planning and work with carriers/vendors to resolve problems.

Inventory Control & Accuracy

• Maintain location and transaction accuracy through timely WMS/ERP updates, proper labeling, and adherence to standard processes.


• Perform and/or lead cycle counts and inventory audits; research variances and coordinate corrective actions to prevent recurrence.


• Support FIFO/lot control practices where applicable and ensure product is stored and rotated properly.


• Maintain adequate shipping/packing supplies (labels, cartons, stretch wrap, pallets) and notify supervisor of replenishment needs.

Safety, Compliance & Continuous Improvement

• Enforce safe work practices and maintain a clean, organized dock and warehouse environment (housekeeping/5S).


• Operate and ensure safe operation of powered industrial trucks and material‑handling equipment; perform pre‑use inspections and report defects.


• Support compliance with applicable shipping/receiving requirements and internal SOPs; maintain required records and audits.


• Track and communicate daily performance (e.g., receipts processed, orders shipped, exceptions, cycle count results) and participate in continuous improvement activities.


• Develops a growing and profitable business which provides a return on capital consistent with company objectives.


• Knowledge of market conditions, key customers and competitive conditions.


• Recommends pricing and sales effort to the local market; as well as conferring with customers and representatives to evaluate and promote improved and expanded services in area.


• Ensure that programs exist to maintain and update plant and equipment to meet and/or exceed local competitors’ capabilities.


• Coordinates sales and operations in accordance with policies and procedures established by management.


• Reviews production costs and product quality and modifies production and inventory control programs to maintain and enhance profitable operation of division.


• Carries out supervisory responsibilities in accordance with the TW Metals policies and applicable laws.

Supervisory Responsibilities

• This position requires well developed management skills, ability to manage employees and sales programs, knowledge of operations and distribution, as well as an understanding of the branch’s objectives.

Qualifications

Required

• High school diploma or equivalent.


• 2+ years of warehouse experience with shipping and/or receiving responsibilities; prior lead experience strongly preferred.


• Working knowledge of shipping and receiving documentation and processes (e.g., packing slips, bills of lading) and basic inventory control practices.


• Experience using a warehouse management system (WMS) and/or ERP to complete inventory and shipment/receipt transactions.


• Ability to operate material handling equipment (e.g., pallet jack, forklift); ability to obtain/maintain Powered Industrial Truck certification as required.


• Strong attention to detail, basic math skills, and clear verbal/written communication.


• Ability to work in a fast‑paced environment, meet deadlines, and follow safety rules and procedures.

Preferred

• RF scanning experience (handheld or wrist‑mounted) and familiarity with location control.


• Experience in performing cycle counts, root‑cause investigation, and inventory reconciliation.


• Experience coordinating parcel and/or LTL freight shipments and carrier pickups.


• Knowledge of DOT/HAZMAT shipping requirements where applicable.


• Exposure to continuous improvement methods (e.g., 5S, standard work, basic KPI tracking).

Physical Requirements / Work Environment

• Ability to lift/push/pull up to 50 lbs (with or without reasonable accommodation) and perform frequent standing, walking, bending, reaching, and handling.


• Ability to safely work around moving equipment (e.g., forklifts, pallet jacks), dock traffic, and varying temperatures typical of a warehouse environment.

We Treat Our Employees Right

We offer a full comprehensive benefits program which includes medical, dental, vision, company paid life insurance, short and long‑term disability, paid vacation, 401(k), tuition reimbursement among other competitive benefits.

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at TW Metals, LLC. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.