Shipping & Receiving Front Desk Clerk

LifeSkills Connection Inc.; Carroll (IA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employer paid Disability & Life Ins.

Health & Medical benefits (Dental, H

401k Retirement Plan, HSA, FSA

Paid Holidays, PTO + More

Job summary

LifeSkills Connection Inc. in Carroll, IA seeks a Shipping and Receiving Front Desk Clerk to handle shipments, inventory, and customer interactions. You’ll assist with tagging, invoicing, and vendor communications while supporting the printing and design teams as needed.

Responsibilities include phones, records, and maintaining efficient operations. The role requires lifting up to 50 pounds and a High School diploma, with opportunities to grow in a mission-driven organization.

Qualifications

• High School Diploma or GED
• Administrative assistant experience or Secretary is a plus
• Proficient in Access, MS Word, Excel, Outlook, PowerPoint, Teams

Responsibilities

• Answer and direct calls to appropriate parties, take clear and accurate messages as needed
• Act as point of contact for internal and external customers
• Keep Operations Director informed of problems or issues
• Mark and identify tags for items received
• Create monthly print outs for shipping and receiving charge accounts
• Alphabetize all invoices for payments
• Track lost shipments and/or customer claims of lost shipments
• Load, unload, and pick up supplies and packages as needed
• Lift and carry heavy boxes and items as needed
• Keep accurate records and verify incoming and outgoing shipments
• Communicate with vendors which includes fielding questions, creating/cancelling orders, and notification of order status/changes
• Maintain inventory and packaging activity, updates, and order inventory as necessary
• Pack and prepare materials for shipping
• Clean and organize retail areas as needed
• Responsible for meeting customer delivery schedules, communicating turnaround time to customers, loading, and unloading customer material
• Provide general support to customers, answer questions, and direct customers to appropriate parties for customer needs
• Provide general support for design and printing department as needed and available
• Ensure proper opening and closing building procedures are followed
• Perform filing, clerical and other administrative duties as required
• Perform other duties as assigned by management

Skills

Communication skills

Teamwork

Detail oriented

Problem solving

Multitasking

Office management

Flexibility

Independent work

Education

High School Diploma

GED

Tools

Access

MS Word

Excel

Outlook

PowerPoint

Teams

Job description

Location: Carroll, IA

Job Id:2275

# of Openings:1

FLSA Status: Full-Time Non-Exempt

Reports To: Operations Director

POSITION Description:

The Shipping and Receiving Front Desk Clerk is responsible for preparing outgoing shipments and receiving incoming shipments. Duties include organizing inventory for easy retrieval as new orders come in, dealing with all customers that arrive at Options Ink, and reviewing incoming and outgoing shipment schedules to maintain productive operations and documenting damages to inventory.

RESPONSIBILITIES:

• Answer and direct calls to appropriate parties, take clear and accurate messages as needed
• Act as point of contact for internal and external customers
• Keep Operations Director informed of problems or issues
• Mark and identify tags for items received
• Create monthly print outs for shipping and receiving charge accounts
• Alphabetize all invoices for payments
• Track lost shipments and/or customer claims of lost shipments
• Load, unload, and pick up supplies and packages as needed
• Lift and carry heavy boxes and items as needed
• Keep accurate records and verify incoming and outgoing shipments
• Communicate with vendors which includes fielding questions, creating/cancelling orders, and notification of order status/changes
• Maintain inventory and packaging activity, updates, and order inventory as necessary
• Pack and prepare materials for shipping
• Clean and organize retail areas as needed
• Responsible for meeting customer delivery schedules, communicating turnaround time to customers, loading, and unloading customer material
• Provide general support to customers, answer questions, and direct customers to appropriate parties for customer needs
• Provide general support for design and printing department as needed and available
• Ensure proper opening and closing building procedures are followed
• Perform filing, clerical and other administrative duties as required
• Perform other duties as assigned by management

SKILLS AND QUALIFICATIONS:

• A flexible, creative, entrepreneurial spirit and a demonstrated passion for the mission, vision, and values of LifeSkills Connection Inc.
• Exceptional written and verbal communication skills
• High energy and reliable person
• Lift up to 50 pounds
• Attention to detail and problem-solving skills
• Strong analytical and organizational skills
• Experience working with diverse customers and colleagues
• Ability to work independently and as part of a team
• Knowledge of office management systems and procedures
• Ability to employ flexibility and creativity in the face of ambiguity and challenge
• Able to take ownership and drive activities to completion
• Excellent time management skills and the ability to prioritize work.
• Working knowledge of office equipment, like shipping scale, printers, and fax machines

Education and Experience Requirements:

• High School Diploma or GED
• Administrative assistant experience or Secretary is a plus
• Proficient in Access, MS Word, Excel, Outlook, PowerPoint, Teams

Benefits Include:

• Employer paid Short- and Long-Term Disability, Life Insurance
• Full Health & Medical benefits (Dental, Health, Vision)
• 401k Retirement Plan, HSA, FSA
• Paid Holidays, PTO + More

LifeSkills Connection Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Human Resources, 833-311-1661, or [e-mail] for assistance.