Shipping & Receiving Csr - Swing Shift

UNIS; Roanoke (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

UNIS is seeking a Shipping & Receiving Customer Service Representative to join their team in Roanoke, Texas. This role is responsible for all aspects of shipping and receiving operations, requiring effective communication and exceptional customer support during swing shift hours.

The ideal candidate will have a high school diploma, previous logistics experience, and the ability to lift packages up to 50 pounds. Knowledge of shipping software and strong organizational skills are a must. Join UNIS and make a difference!

Qualifications

• Previous experience in shipping/receiving or logistics.
• Ability to lift packages up to 50 pounds.
• Strong organizational skills.

Responsibilities

• Process incoming and outgoing shipments accurately and efficiently.
• Coordinate with carriers and vendors to schedule pickups and deliveries.
• Maintain accurate inventory records and track shipments.
• Provide excellent customer support by addressing inquiries and issues promptly.
• Ensure compliance with safety regulations and company policies.

Skills

Organizational skills

Communication skills

Computer skills (MS Office)

Education

High school diploma or equivalent

Tools

Shipping software/platforms (e.g., ShipStation, FedEx, UPS)

Job description

Overview

The Shipping & Receiving Customer Service Representative (CSR) for the swing shift is responsible for handling all aspects of shipping and receiving operations. The role requires effective communication with various internal and external stakeholders to ensure that all shipments are processed accurately and efficiently. This position will also involve managing inventory, resolving order discrepancies, and providing exceptional customer support during the swing shift hours.

Responsibilities

• Process incoming and outgoing shipments accurately and efficiently.
• Coordinate with carriers and vendors to schedule pickups and deliveries.
• Maintain accurate inventory records and track shipments.
• Resolve shipping and receiving discrepancies by communicating with customers and suppliers.
• Provide excellent customer support by addressing inquiries and issues promptly.
• Prepare shipping documentation and labels for all outgoing shipments.
• Ensure compliance with safety regulations and company policies during shipping and receiving activities.

Minimum Requirements

• High school diploma or equivalent.
• Previous experience in shipping/receiving or logistics.
• Ability to lift packages up to 50 pounds.
• Excellent organizational skills.
• Strong computer skills, including MS Office.

Preferred Requirements

• Experience with shipping software/platforms (e.g., ShipStation, FedEx, UPS).
• Knowledge of hazardous materials handling.
• Experience in a customer service role.
• Forklift certification.