Shipping & Receiving Coordinator

Grocery Outlet; Middletown Township (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) Profit Sharing.

Medical, Dental, Vision & More!

Job summary

Grocery Outlet in Middletown Township, PA is seeking a Receiving Clerk to ensure efficient operation of the Receiving Department. You will handle data entry, process and file receiving documentation, and maintain accurate records under the RFC Operations Manager.

The ideal candidate has 1+ years in shipping/logistics, forklift experience, strong Excel and communication skills, and a detail-oriented approach to reconcile PO quantities and coordinate with transportation.

Qualifications

• 1+ years of experience in shipping and receiving or logistics
• Experience safely operating forklifts and pallet jacks
• Strong data entry and Excel skills
• Excellent customer service and clear communication
• Attention to detail and SOX compliance awareness

Responsibilities

• Monitor inbound and outbound deliveries.
• Inbound scheduling by Phone, Email or Online.
• Coordinate with Transportation to prepare work.
• Receiving BOLs from all delivery drivers, verify quantities against PO.
• Create and scan receiving documents daily.
• Record merchandise quantities per PO/spec.
• Log and track problems; liaise with involved parties.
• Reconcile purchase orders.
• Close and dispatch outbound loads.
• Input data into spreadsheets for incoming merchandise.
• Record shortages and discrepancies.
• Communicate Returns, Rejections, Credits via phone/email.
• Ensure friendly, efficient customer service.

Skills

Data entry

Customer service

Attention to detail

Teamwork

Tools

Microsoft Excel

Forklift operation

Job description

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.

About Grocery Outlet

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About The Team

Our Supply Chain and Logistics team mission is to provide top notch service to our stores and purchasing teams- contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self-motivated, passionate, and dedicated.

About The Role

Working closely with the Warehouse Supervisor, this position is responsible for ensuring the efficient operation of the Receiving Department. Daily responsibilities include, but are not limited to, data entry, processing and receiving documentation, maintaining accurate records and other receiving related activities. This role reports to the RFC Operations Manager.

Responsibilities Include

• Monitoring inbound and outbound deliveries.
• Inbound scheduling by Phone, Email or Online.
• Working directly with the Transportation team ensure work is ready.
• Receiving BOLs from all delivery drivers, verifying that the quantities match the Receiving Document.
• Creating and scanning receiving documents daily.
• Checking and recording the quantity of the merchandise for conformity to purchase orders and specifications.
• Logging and tracking all problems relating to receiving/shipping, contacting all parties involved to ensure each is aware of the problem.
• Reconciling purchase orders.
• Close and dispatch outbound loads when ready.
• Accurately inputting a high volume of data on various spreadsheets concerning incoming merchandise in a timely manner.
• Recording and reporting shortages and discrepancies.
• Communicates efficiently and concisely over the phone, in person and through e-mail to coordinate returns, rejections and credits.
• Ensures friendly, efficient and professional customer service.

Shift Hours

• Monday - Thursday from 5:00am - 3:30pm

About The Pay

• Base Salary Range: $21.00 Hourly
• 401(k) Profit Sharing.
• Medical, Dental, Vision & More!
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You

• 1+ years of experience in shipping and receiving role or within logistics, freight carriers, or warehouse operations.
• Previous experience with safely operating forklifts, pallet jacks, and other warehouse tools (training provided if needed).
• Ability to deliver information in a clear and concise manner to fellow team members and customers.
• Ability to comply with all WFM policies and procedures.
• Excellent data entry skills.
• Ability to effectively use Microsoft Excel.
• Strong customer service skills.
• High attention to detail and thoroughness in approach with all paperwork.
• Ability to work well with others, self-motivated and capable of working independently.
• Making sure the department is meeting all SOX compliance.