Shipping & Receiving Coordinator

International Paper; Fremont (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k)

Paid time off

Tuition reimbursement

Student loan repayment assistance

Job summary

International Paper in Fremont, CA seeks a Shipping and Receiving Coordinator to organize and manage daily shipments, coordinating with scheduling, production, sales, and customer service to ensure timely delivery and accurate documentation.

The role requires experience with shipping processes, data entry, and cieTrade software, plus strong communication and teamwork. This is a full-time hourly position at $32.74/hr with benefits and growth opportunities.

Qualifications

• Must be 18 years of age.
• Must be authorized to work in the United States.
• Ability to read, write and speak English fluently.
• Experience entering and processing shipments is preferred.
• Familiarity with cieTrade software is a plus.

Responsibilities

• Organize and manage day-to-day shipment activities with scheduling, production, sales and customer service.
• Collaborate with Plant Superintendent to schedule customer requests.
• Enter customer pickup requests and process shipments in cieTrade.
• Create packing lists and bills of lading; maintain related documents.
• Handle incoming calls and assist Sales & Marketing to resolve inquiries and issues.
• Run shipment reports and coordinate with CSRs to finalize shipments.
• Enter material receipt data into the Material Receiving System (MRS).
• Train others as necessary and provide backup for Scale Clerk and Traffic Lead.

Skills

Communication

Teamwork

Attention to detail

Time management

Problem solving

Customer service

Microsoft Office

cieTrade

Tools

cieTrade

MRS

Microsoft Outlook

Microsoft Excel

Job description

Job Description

Position Title: Shipping and Receiving Coordinator

Pay Rate: Specific to Plant Market

Category/Shift: Hourly Full-Time $32.74/HR.

Physical Location:

The Job You Will Perform

• Responsible for organizing and managing the day to day logistical activities for all incoming and outgoing shipments while continuously communicating and coordinating shipment activities with scheduling, production, sales, and customer service
• Collaborate with Plant Superintendent to schedule all customer requests according to production schedule
• Enter customer pickup request in cieTrade system
• Process/Enter shipments through cieTrade system
• Submit availability and order requests to Marketing Team/Sales Reps
• Assure all documentation is legible and accurate
• Create and process packing lists and bills of ladings
• Maintain bill of lading and receiving reports
• Serve as a point of contact within operations, handle incoming calls on main phone line, assist Sales & Marketing Team in a timely manner to resolve customer concerns/inquiries (may include: production rejection, bill of lading and discrepancies, claims, etc.)
• Print new plant orders daily through cieTreade system
• Run an ‘Incomplete Shipment’ report + a ‘Duplicate Shipment’ report. Work with assigned Customer Service Rep(s) to finalize Incomplete Shipments during the month & for month end purposes
• Work with CSR to remove any shipments from ‘Hold’ status. (Incomplete shipments may lack ‘final weights’, ‘missing price’, ‘missing release #’ …etc.)
• Collaborate with Customer Service Team to process additional bookings, clear exceptions, and resolve pricing discrepancies
• Enter material receipt data into Material Receiving System (MRS)
• Responsible for entering accurate data into the system, including reviewing work and detect mistakes before submitting information into the system
• Assist Team and Recycle Reps with clearing exceptions (including intercompany)
• Handle truck scale to effectively coordinate inbound and outbound trucking activity
• Interact with customers and Truck Drivers
• Train others as necessary
• Provide coverage and serve as back-up/point of contact for the Scale Clerk and Traffic Lead
• Maintain a safe and clean work environment according to plant housekeeping standards
• Participate in process improvement activities to reduce errors and improve customer satisfaction
• Perform other duties as assigned

The Skills You Will Bring

• Must be 18 years of age
• Must be authorized to work in the United States
• Ability to work any shift as needed
• Ability to work overtime as needed
• Ability to read, write and speak English fluently
• Ability to perform simple mathematical operations
• Excellent written and verbal communication skills
• Strong decision making and problem solving skills
• Customer oriented mindset
• Good interpersonal and teamwork skills
• Organizational agility to adapt to changing work demands and priorities
• Excellent time management skills
• Aptitude to learn new technologies/solutions quickly
• Ability to multi-task and work well in a fast-paced environment
• Ability of use computers on daily basis to perform simple tasks of email communication, use of company multi-line phone system, use of fax/copier machines, and d ata entry on company’s software and MS Office suite (Microsoft Outlook, Word, and Excel preferred)
• Experience in entering and processing shipments
• Familiarity with cieTrade specialized software (preferred)
• Knowledge of shipping regulations, carrier procedures, and industry best practices
• Pride in reliability and working with a team
• On-the-job success in safety, attendance & quality of work expected

About Us

The Benefits You Will Enjoy

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets

The Career You Will Build

Leadership training, promotional opportunities

The Impact You Will Make

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join

International Paper (NYSE: IP; LSE: IPC) creates sustainable packaging solutions that enable our customers, teammates and shareowners to thrive in an ever-changing world. We are a leader in corrugated packaging, partnering with customers across industries to protect what matters most, strengthen supply chains and create lasting value. Learn more at internationalpaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] or [phone].