Shipping & Receiving Clerk

IMI Norgren; Palmer (MA); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Health plans

401(k) with company match

Healthcare and wellness programs

Job summary

IMI plc in Palmer, MA is seeking a Shipping & Receiving Clerk to coordinate the outbound and inbound flow of goods, ensuring accurate packaging, labeling, and documentation.

You'll work with carriers, verify orders, track shipments, manage inventory, and communicate status updates to customers while upholding safety and regulatory compliance.

Qualifications

• High school diploma or equivalent required.
• Experience in shipping/logistics or warehouse environment preferred.
• Strong organizational and time-management skills.
• Effective communication and interpersonal skills.
• Proficiency with shipping software and tools (FedEx/UPS/ERP).
• Attention to detail with shipping documents.
• Knowledge of safety regulations and best practices.

Responsibilities

• Prepare shipments: ensure proper packaging, labeling, and documentation.
• Verify shipments: review orders, packing slips, and labels for accuracy.
• Shipping documentation: generate and maintain shipping records (bills of lading, invoices, manifests).
• Coordinate with carriers: schedule pickups, track shipments, resolve issues.
• Inventory management: track levels and report discrepancies.
• Receive shipments: verify contents against PO and log into inventory.
• Provide customer updates on shipment status and inquiries.

Skills

Shipping experience

Organizational skills

Communication skills

Carriers software proficiency

Education

High school diploma

Logistics certification (nice to have)

Tools

FedEx

UPS

ERP systems

Job description

IMI plc is a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

Role Overview

The Shipping & Receiving Clerk is responsible for managing and coordinating the shipping of products and materials to customers and suppliers. This role involves preparing and verifying shipments, ensuring proper packaging, maintaining accurate shipping records, and communicating with internal and external stakeholders. The Shipping and Receiving Clerk plays a critical role in maintaining an efficient and accurate flow of goods, contributing to overall customer satisfaction.

Key Responsibilities

• Prepare Shipments: Ensure that all outgoing shipments are properly packaged, labeled, and documented according to company standards and customer requirements
• Verify Shipments: Review and confirm orders, packing slips, and shipping labels for accuracy before processing.
• Shipping Documentation: Generate and maintain accurate shipping records, including bills of lading, invoices, and shipping manifests.
• Coordinate with Carriers: Communicate with shipping carriers to schedule pickups, track shipments, and resolve any transportation issues.
• Inventory Management: Assist in tracking inventory levels to ensure that stock is available for shipment and report any discrepancies.
• Receive Shipments: Assist in receiving incoming shipments, verifying contents against purchase orders, and logging received goods into inventory.
• Customer Communication: Provide updates on shipment statuses and address any customer inquiries or issues related to delivery.
• Compliance: Ensure shipments comply with all legal regulations, including international shipping laws, hazardous materials, and export/import requirements.

Critical Competencies for Success

• High school diploma or equivalent; additional certification in logistics or supply chain management is a plus.
• Previous experience in shipping, logistics, or a warehouse environment.
• Strong organizational and time-management skills.
• Effective communication and interpersonal skills.
• Proficiency in shipping software and tools (e.g., FedEx, UPS, or ERP systems).
• Attention to detail and accuracy in handling shipping documents.
• Knowledge of safety regulations and best practices.
• Ability to lift and move packages and materials, as needed.
• Excellent communication skills to coordinate with internal teams, carriers, and customers.

Pay range: $21-$25/hour

What IMI can offer you:

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs.

See below for a general overview of our amazing perks and benefits:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Full suite of voluntary benefits to tap into, including but not limited to: Pet insurance, critical illness insurance, concierge services, legal insurance, commuter benefits (if applicable), and home & auto insurance.
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching.
• Mental Health and wellness programs to support you and your family.
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee.
• Free financial advisors, webinars, and classes through Charles Schwab.

Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date.

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.

Health, Safety, and Environmental Duties

At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Equal Opportunity Statement

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Within this range, individual pay is determined based on skills, experience, and qualifications relative to the job requirements. Base pay information is aligned with market location and may be subject to prevailing wage laws, if applicable.