Shipping Processing Lead — Day Shift Coach & Optimizer

Frank Kent Family of Brands; Houston (TX); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Paid Holidays

401(k) Plan with match

Full benefit package including medical, dental, vision, life, and disability

Job summary

Frank Kent Family of Brands is looking for a Shipping Processor Lead in Houston, Texas. This position is responsible for processing electronic orders, training staff, and ensuring order accuracy. Ideal candidates will have at least a year in a lead role, strong communication skills, and be proficient in Microsoft Office. The role offers a day shift schedule and hourly pay starting at $22.00. If accommodation is needed due to a disability, please contact Brandi Beall via email.

Qualifications

• 1+ year experience in a lead role.
• Prior warehouse experience a plus.
• Ability to learn and describe products accurately and thoroughly.

Responsibilities

• Process all incoming electronic customer orders.
• Train and coach all shipping processors.
• Review each order ensuring customer demographic accuracy.

Skills

Verbal and written communication skills

Attention to detail

Proficiency in Microsoft Office

Customer Service experience

Education

High School Diploma or GED preferred

Tools

NetSuite

Job description

Frank Kent Family of Brands is looking for a Shipping Processor Lead in Houston, Texas. This position is responsible for processing electronic orders, training staff, and ensuring order accuracy. Ideal candidates will have at least a year in a lead role, strong communication skills, and be proficient in Microsoft Office. The role offers a day shift schedule and hourly pay starting at $22.00. If accommodation is needed due to a disability, please contact Brandi Beall via email.