Shipping Operations Supervisor - Warehouse Lead

ADP, Inc.; North Brunswick Township (NJ); On-site; USD 70,000 - 75,000; Full time

Job summary

ADP, Inc. in North Brunswick, NJ is seeking a hands-on Shipping Supervisor to lead outbound operations in our warehouse. You will supervise a team and own the end-to-end shipping process—from order picking to carrier handoff, tracking, and documentation.

The role requires strong leadership, accuracy, and clear communication to meet delivery timelines while ensuring safety and compliance with company policies in a fast-paced environment.

Qualifications

• Experience managing a shipping or outbound operations team in a high-volume warehouse environment.
• Strong knowledge of shipping, order fulfillment, and carrier processes (UPS, FedEx, freight).
• Clear communication skills and ability to follow up professionally with internal teams and carriers.
• Familiarity with warehouse software systems and Microsoft Excel.
• Able to multitask and adapt in a fast-paced environment.

Responsibilities

• Manage and supervise the full shipping process, including order picking, packing, labeling, and loading for carrier pickup.
• Ensure outbound shipments are properly documented with accurate BOLs and tracking information.
• Monitor workflow to prioritize and complete orders on time while meeting customer expectations.
• Communicate with customer service, sales, and headquarters teams regarding shipment status, delays, or issues.
• Maintain clean and accurate records of all outbound activity.
• Train, schedule, and manage the shipping team to ensure safety, efficiency, and accuracy.
• Collaborate with inventory, receiving, and logistics teams to keep warehouse operations running smoothly.
• Enforce compliance with company policies and health and safety standards.

Skills

Shipping management

Team leadership

Clear communication

Multitasking

Tools

Warehouse software systems

Microsoft Excel

Job description

ADP, Inc. in North Brunswick, NJ is seeking a hands-on Shipping Supervisor to lead outbound operations in our warehouse. You will supervise a team and own the end-to-end shipping process—from order picking to carrier handoff, tracking, and documentation.

The role requires strong leadership, accuracy, and clear communication to meet delivery timelines while ensuring safety and compliance with company policies in a fast-paced environment.