Shipping Operations Manager: On-Time Delivery & Cost Control

Smurfit-Westrock; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Matching

Medical/Dental/Vision

Tuition Reimbursement

Wellness program

Employee discounts

Training opportunities

Job summary

Smurfit Westrock is seeking a Shipping Manager to oversee daily shipping operations for all outbound products and coordinate transfer of materials. You will supervise shipping staff, verify shipments, and ensure on-time delivery while controlling costs.

Responsibilities include scheduling inbound/outbound loads, maximizing trailer usage, preparing management reports, and negotiating courier rates. The role emphasizes safety, accuracy, and collaboration with other departments to meet customer

Qualifications

• 3+ years of production leadership experience.
• 3+ years of logistics/shipping experience.
• Ability to prioritize and manage tasks effectively.
• Focus on increasing customer satisfaction by timely delivery.
• Aptitude to calculate estimated shipment costs.
• Safety-focused with ability to report unsafe conditions.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Strong oral and written communication skills.

Responsibilities

• Schedule inbound and outbound loads / manage inbound and outbound shipments.
• Maximize trailer utilization and efficiently use trailer pool to reduce costs.
• Ensure subordinates work safely and contribute to a collaborative safety culture that drives results.
• Prepare daily and monthly management reports to communicate critical shipping information.
• Coordinate and monitor courier rates to select the lowest rate to minimize shipping cost and remain within budget.
• Utilize knowledge of shipping procedures, routes, and rates to determine shipping priorities and methods for delivery to assure on-time delivery and exceptional customer service.
• Communicate with various levels of management and departments to ensure that goals are accomplished.

Job description

Smurfit Westrock is seeking a Shipping Manager to oversee daily shipping operations for all outbound products and coordinate transfer of materials. You will supervise shipping staff, verify shipments, and ensure on-time delivery while controlling costs.

Responsibilities include scheduling inbound/outbound loads, maximizing trailer usage, preparing management reports, and negotiating courier rates. The role emphasizes safety, accuracy, and collaboration with other departments to meet customer