Shipping Operations Lead

Four-Hands; Austin (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Four Hands is seeking a Shipping Lead to coordinate daily shipping operations, develop team members, and ensure orders are picked, packed, and shipped accurately, safely, and efficiently. Based in Austin, TX, this full-time role requires 4+ years in warehousing or shipping leadership, a high school diploma, strong communication and problem-solving skills, and comfort with OSHA safety standards.

You will supervise associates, liaise with Transportation and Inventory teams, and uphold SOPs while

Qualifications

• 4+ years of warehouse, distribution, shipping, or lead experience.
• High school diploma or GED.
• Experience with shipping operations, inventory control processes, and warehouse management systems.
• Strong communication, problem-solving, organizational, and leadership skills.
• Basic computer skills including Microsoft Excel, Outlook, and warehouse systems.

Responsibilities

• Support the Assistant Manager and Manager by coordinating daily shipping activities and promoting safe, efficient operations.
• Assist in supervising, training, and coaching Shipping Associates assigned to your shift.
• Coordinate outbound shipping activities, ensuring customer orders are picked, packed, staged, and loaded accurately and on schedule.
• Verify shipments against sales orders, packing lists, bills of lading, and other shipping documentation.
• Process inventory transactions and ensure accurate shipment confirmations within the Warehouse Management System (WMS).
• Assist in resolving shipping discrepancies, shortages, damages, and order exceptions.
• Ensure all Standard Operating Procedures (SOPs), product handling standards, and safety requirements are followed.
• Assign and monitor daily work activities and support the completion of special projects.
• Coordinate with Transportation to ensure outbound loads are prepared and dispatched on time.
• Conduct daily stand-up meetings to review safety, performance, and workload priorities.
• Support warehouse productivity, quality, shipping accuracy, and on-time delivery goals.
• Collaborate with Inventory Control, Quality, Transportation, and Warehouse Operations teams as needed.
• Ensure the facility remains clean, organized, and compliant with all safety programs.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Excel

Education

High school diploma or GED

Tools

Microsoft Excel

Outlook

Warehouse Management System (WMS)

Job description

Four Hands is seeking a Shipping Lead to coordinate daily shipping operations, develop team members, and ensure orders are picked, packed, and shipped accurately, safely, and efficiently. Based in Austin, TX, this full-time role requires 4+ years in warehousing or shipping leadership, a high school diploma, strong communication and problem-solving skills, and comfort with OSHA safety standards.

You will supervise associates, liaise with Transportation and Inventory teams, and uphold SOPs while