Shipping Manager

kreate; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

Kreate is seeking a Shipping Manager to lead all outbound logistics, ensuring accurate, timely, and cost-efficient shipment of finished goods. You will oversee shipping teams, manage carrier relationships, and collaborate with warehouse, transportation, and customer service to optimize outbound execution.

The role focuses on achieving OTIF/LOTIF targets, improving dock efficiency, and driving continuous improvements in cost and service quality within a fast-paced distribution environment.

Qualifications

• 5+ years in warehouse or distribution
• 3+ years in shipping/logistics leadership
• Experience managing carrier relationships and transportation processes
• Strong knowledge of WMS/ERP systems, IQMS preferred
• Proven ability to lead teams in a fast-paced environment
• Forklift certification and OSHA knowledge a plus

Responsibilities

• Lead outbound operations including picking, staging, loading, and shipment execution.
• Ensure on-time, accurate shipments meeting OTIF/LOTIF targets.
• Manage daily shipping schedules, dock utilization, and labor planning.
• Oversee carrier performance, dock scheduling, and freight flow optimization.
• Coach shipping leads and staff; drive safety, engagement, and continuous improvement.
• Ensure outbound transactions are accurate in IQMS/WMS and resolve discrepancies.

Skills

Leadership

Shipping operations

Carrier management

IQMS

Education

High school diploma or GED

Tools

IQMS

Job description

Impact of Role -

The Shipping Manager directly impacts customer satisfaction, revenue flow, and transportation cost efficiency by ensuring outbound operations run seamlessly and reliably.

Position Summary

The Shipping Manager is responsible for leading all outbound logistics operations, ensuring the accurate, timely, and cost-effective shipment of finished goods to customers. This role oversees shipping teams, manages carrier relationships, and drives performance against service and efficiency KPIs. The Shipping Manager partners cross-functionally with warehouse leadership, transportation, customer service, and corporate teams to deliver best-in-class outbound execution.

Key Responsibilities

Outbound Operations Leadership

• Direct all outbound activities including picking, staging, loading, and shipment executio
• Ensure on-time and accurate shipment of all customer orders in alignment with OTIF/LOTIF targets
• Manage daily shipping schedules, dock utilization, and labor planninG
• Drive throughput while maintaining accuracy and safety standards

Carrier & Transportation Management

• Manage relationships with carriers (LTL, FTL, parcel, intermodal), Oversee dock scheduling, carrier performance reporting, and freight flow optimization working directly with receiving manager to strategize warehouse space utilization
• Resolve escalations related to delays, damages, or service failures including conducting RCAs, monitor and track load-times performance metrics

Team Leadership & Development

• Lead, coach, and develop shipping leads, and material handlers, including documented performance reviews
• Establish clear performance expectations and accountability measures, drive employee engagement, safety culture, and continuous improvement
• Support workforce planning and staffing for peak and off-peak periods to include employee vacations and shift coverage

Inventory & System Integrity

• Ensure all outbound transactions are accurately processed in IQMS/WMS, Partner with Inventory Control to resolve discrepancies and reduce shipping errors
• Maintain accurate shipping documentation (BOLs, packing lists, labels), Support audit readiness and compliance requirements

Performance Management & Continuous Improvement

• Monitor and drive key KPIs, including: OTIF / LOTIF, Shipping accuracy, Dock-to-load time, Carrier turnaround time
• Identify and implement process improvements to increase efficiency and reduce cost
• Lead root cause analysis (RCA) and corrective actions for shipping errors

Safety & Compliance

• Ensure adherence to all safety policies and regulatory requirements, Promote safe loading practices and equipment operation, Maintain a clean, organized, and compliant shipping environmenT

Qualifications

Required:

• 5+ years of warehouse or distribution experience
• 3+ years of leadership experience in shipping or logistics operations
• Experience managing carrier relationships and transportation processes
• Strong knowledge ofWMS/ERP systems (IQMS preferred)
• Proven ability to lead teams in a fast-paced environment
• High school diploma or GED required
• Forklift certification and knowledge of OSHA safety standards a plus

Preferred:

• Experience in high-volume distribution or manufacturing environments
• Lean, Six Sigma, or continuous improvement experience
• Strong financial and cost management understanding

Success Metrics (KPIs)

• Safety performance
• OTIF / LOTIF performance
• Shipping accuracy and error reduction
• Dock efficiency, space utilization and load times
• Labor rates, operational cost
• Equipment, maintenance and downtime

Company Details:

• Location: Kreate – 600 SH 130 Georgetown, TX 78626
• This position will report to the Director of Warehousing

Kreate is an equal opportunity employer. The Statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.