Shipping Manager

Homestyle Direct; Lewisburg (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Homestyle Direct is seeking a Shipping Manager to lead our warehouse and distribution operations for home-delivered meals nationwide. You will oversee fulfillment activities, coach a team of warehouse staff, and optimize inbound/outbound logistics to ensure accuracy and timely delivery.

The role requires 3+ years in warehouse leadership, strong ERP/WMS experience, and a focus on safety and process improvements in a fast-paced environment.

Qualifications

• 3+ years of warehouse/fulfillment management experience in a fast-paced distribution environment.
• Experience leading teams of 10+ employees in shift-based or multi-shift operations.
• Familiarity with FDA/USDA regulatory requirements a plus.

Responsibilities

• Oversee fulfillment operations including picking, packing, labeling, loading, and shipping of meals.
• Lead and coach a team of warehouse staff to meet KPIs.
• Manage inbound and outbound truck logistics, scheduling, and dock operations.
• Ensure accuracy of orders, shipping docs, and inventory transactions.
• Maintain records such as Bills of Lading and fulfillment reports.
• Collaborate with Production, QA, and Customer Service to ensure on-time delivery.
• Monitor warehouse performance metrics and drive process improvements.
• Maintain facility safety, cleanliness, and equipment upkeep (OSHA compliance).
• Support scaling initiatives, system enhancements, and workforce planning.
• Oversee inventory control processes including ordering, replenishment, and reconciliation.
• Coordinate maintenance and inspections of warehouse facilities and fleet.

Skills

Fulfillment systems

Inventory control

Shipping documentation

ERP/WMS software

Communication

Problem-solving

Decision-making

Microsoft Office

Excel

Outlook

Word

Data entry

Reporting systems

Education

High school diploma or GED

Associate or Bachelor's degree in Logistics, Business, Operations, or related field

Tools

ERP/WMS software

Job description

Homestyle Direct (HSD) is a rapidly growing Food-as-Medicine home-delivered meal provider serving Medicaid and Medicare beneficiaries across the country. With plans to open a second fulfillment facility in the southeastern U.S., HSD is entering a transformative phase and seeking top-tier leadership to support continued growth.

We are seeking a Shipping Manager to lead our warehouse and distribution operations, ensuring excellence in order fulfillment, employee performance, process optimization, and safety compliance. This role is critical in delivering on HSD’s mission to provide timely, high-quality meals to vulnerable populations nationwide.

Key Responsibilities:

• Oversee all fulfillment operations including picking, packing, labeling, loading, and shipping of home-delivered meals to members.
• Lead, coach, and hold accountable a team of warehouse staff to meet daily, weekly, and monthly KPIs.
• Manage and optimize daily inbound and outbound truck logistics with plant staff, including scheduling, dock operations, and inventory flow.
• Ensure accuracy of orders, shipping documentation, inventory transactions, and compliance with FDA food handling regulations.
• Maintain accurate records, including Bills of Lading, inventory logs, and fulfillment reports.
• Collaborate with internal departments (e.g., Production, Quality Assurance, Customer Service) to resolve issues and ensure on-time delivery.
• Monitor and report warehouse performance metrics and recommend process improvements.
• Maintain facility standards including cleanliness, equipment functionality, and compliance with OSHA and food safety protocols.
• Support scaling initiatives, including system enhancements, workforce planning, and potential facility expansions.
• Manage inventory control processes including ordering, replenishment, and reconciliation.
• Coordinate routine maintenance and inspections of warehouse grounds, equipment, and fleet vehicles.

Required Qualifications:

• High school diploma or GED required; Associate or Bachelor's degree in Logistics, Business, Operations, or related field preferred.
• Minimum 3 years of experience in warehouse/fulfillment management in a fast-paced, high-volume distribution environment.
• Proven leadership skills with experience managing teams of 10+ employees in shift-based or multi-shift operations.
• Strong understanding of fulfillment systems, inventory control, shipping documentation, and ERP/WMS software.
• Excellent communication, problem-solving, and decision-making skills.
• Demonstrated ability to meet deadlines and manage competing priorities.
• Familiarity with food handling, health and safety, or USDA/FDA regulatory requirements a plus.
• Proficiency in Microsoft Office ,including Excel, Outlook ,and Word; knowledge of data entry and reporting systems.

Preferred Characteristics:

• Hands-on leadership style with a proactive, solution-oriented approach.
• Commitment to quality, safety, and customer satisfaction.
• Ability to thrive in a high-growth, mission-driven company.
• Strong attention to detail and commitment to operational excellence.

Homestyle Direct is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.