Shipping & Logistics Assistant

Pipp Mobile | IRSG; Grand Rapids (MI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K matching

Short-term disability

Long-term disability

Life insurance

Tuition reimbursement

Paid holidays

Paid time off

Job summary

Pipp Mobile | IRSG is seeking a detail-oriented Shipping & Logistics Assistant in Grand Rapids, MI to support transportation and shipping operations. The role coordinates customer routing, processes parcel shipments, maintains documentation, and ensures accurate, timely delivery in a fast-paced manufacturing environment.

The successful candidate will manage skid sheets, track shipments, assist with scheduling, and communicate with carriers, contributing to reliable operations and excellent

Qualifications

• High school diploma or equivalent required.
• Experience in warehouse, shipping, logistics, transportation or related environment (1+ year).
• Experience with MS Outlook and MS Teams preferred.
• Experience with ERP systems and carrier portals is a plus.

Responsibilities

• Coordinate customer routing requirements via portals and email.
• Create and maintain skid sheets detailing pallet contents, dimensions, weights, and configurations.
• Process parcel shipments, create shipping labels, and coordinate deliveries with carriers.
• Track shipment volumes and truckload activity; maintain records and reports.
• Obtain and manage proof of delivery documentation for customers and internal stakeholders.
• Assist with shipment scheduling and shipping documentation, plus communications with providers.
• Provide back-up support during absences and busy periods.

Skills

MS Outlook

MS Teams

Attention to detail

Organizational skills

Verbal & written communication

ERP systems

Independent work

Team collaboration

Education

High school diploma or equivalent

Tools

ERP systems

Job description

Join Pipp Mobile on our mission to help businesses save space and improve efficiency with customizable storage solutions by serving retail, office, manufacturing, institutional, and horticulture customers worldwide! Since 1981, Pipp has been known for our continuous growth, quality products, exceptional service, and ability to solve storage issues of all sizes.

We are seeking a detail-oriented and organized Shipping & Logistics Assistant to support our transportation and shipping operations. This role is responsible for coordinating customer routing requirements, processing parcel shipments, maintaining shipment documentation, and providing day-to-day support to ensure products are delivered accurately and on time. The ideal candidate enjoys working in a fast-paced manufacturing environment, has strong organizational skills, and is committed to delivering excellent customer service.

Key Position Responsibilities

• Coordinating customer-specific routing requirements through customer portals and email communications
• Creating and maintaining skid sheets detailing pallet contents, dimensions, weights, and shipment configurations.
• Processing parcel shipments, creating shipping labels, and coordinating package deliveries with carriers.
• Tracking shipment volumes and truckload activity while maintaining accurate records and reports.
• Obtaining and managing proof of delivery documentation for customers and internal stakeholders.
• Assisting with shipment scheduling, shipping documentation, and communication with transportation providers.
• Providing back support for shipping operations during absences and periods of increased workload.

Qualifications

• High school diploma or equivalent and minimum of 1 year experience working in a warehouse, shipping, logistics, transportation, or related environment.
• Demonstrated experience using Microsoft Office applications, specifically MS Outlook and Teams.
• Strong attention to detail and organizational skills
• Effective verbal and written communication skills.
• Ability to prioritize tasks and work independently as well as with a team.
• Experience with ERP systems and transportation or customer shipping portals preferred.
• Previous experience working in a manufacturing or warehouse environment.
• Familiarity with parcel, LTL, and truckload shipping processes preferred.

As a member of the Pipp team, you can expect phenomenal benefits including medical, dental, vision, flex spending, company-matched 401K, short-term and long-term disability, life insurance, tuition reimbursement, paid holidays, paid time off and more!

All qualified applicants will receive consideration for employment without regard to race, sex, color, national origin, sexual orientation, disability, veteran status, or any other characteristic protected by federal, state, or local laws.

First Shift

Compensation details

20-24 Hourly Wage