Shipping Lead | Fast-Growth E‑commerce Fulfillment

Pro Coffee Gear, LLC; Austin (TX); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Paid time off

Opportunities for growth within a_scal

Hands-on experience in warehouse and物流

Résumé du poste

Pro Coffee Gear is seeking a Shipping Lead in Austin, TX to own outbound fulfillment from pick and pack to carrier handoff. You will set packing standards and train teammates to ensure on-time, accurate shipments.

The role requires a couple of years in warehouse or fulfillment, proficiency with WMS and shipping software, and a forklift certification is a plus. A fast-paced environment with growth opportunities awaits.

Qualifications

• Minimum 2 years warehouse or fulfillment experience.
• Proficiency with warehouse management systems and shipping software.
• Forklift certification preferred.
• Strong attention to detail and ability to work in a fast-paced environment.

Responsabilités

• Own the daily outbound schedule so orders ship on time
• Manage carrier pickups, and freight bookings
• Set and maintain packing standards for espresso machines and fragile equipment
• Train warehouse teammates on shipping procedures
• Execute daily pick, pack, and ship operations with accuracy and speed to meet delivery commitments.
• Coordinate with carriers for pickup scheduling, tracking, and delivery optimization.
• Process orders using warehouse management systems and maintain shipment documentation.
• Returns workflow: Manage receiving, put-away, and stock organization of returns to optimize warehouse flow. Investigate inventory variances on out of stock orders.
• Assist with inventory projects as needed.
• Ensure all outbound shipments meet quality standards and packaging requirements.
• Identify and resolve operational inefficiencies or process bottlenecks.
• Process returns, exchanges, and damaged goods according to company policies.
• Coordinate with customer service on order status and shipping inquiries.

Connaissances

Warehouse experience

Shipping software

WMS (Warehouse Management Systems)

Forklift certification

Attention to detail

Outils

WMS

Shipping software

Description du poste

Pro Coffee Gear is seeking a Shipping Lead in Austin, TX to own outbound fulfillment from pick and pack to carrier handoff. You will set packing standards and train teammates to ensure on-time, accurate shipments.

The role requires a couple of years in warehouse or fulfillment, proficiency with WMS and shipping software, and a forklift certification is a plus. A fast-paced environment with growth opportunities awaits.