Shipping Lead Provo: Fast-Paced On-Time Ops

Dandy; Provo (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Dandy is building the operating system for dental offices, and we are seeking a Shipping Team Lead in Provo, Utah. You will manage outbound shipping operations, drive on-time departures, and maintain strict scan compliance while leading a team of 18+ associates in a state-of-the-art facility.

You will collaborate with cross-functional teams to resolve issues, optimize workflows, and ensure inventory and shipments flow smoothly from packing to carrier pickup.

Qualifications

• >> 2+ years of experience leading a team in a fast-paced environment that is always changing.
• >> Passion for breaking down complex problems into smaller manageable steps to help team members through ambiguity.
• >> High level of comfort with digital tools and technology.
• >> Very high attention to detail and organizational skills.
• >> Team player attitude and willingness to help others to exceed expectations.
• >> Natural curiosity and ability to learn new concepts, tools, and workflows quickly.
• >> Strong self-motivation, self-direction, and ability to work with multiple stakeholders to push improvements to completion.
• >> Excellent communication and stakeholder management skills.
• >> Knowledge of how inventory counts work.
• >> Experience with WMS, ERP, and/or MES/MRP systems.
• >> Strong understanding of manufacturing practices and inventory management.
• >> Working knowledge of Excel, Google Sheets, or other spreadsheet software.

Responsibilities

• Oversee the outbound shipping process and ensure on-time departures.
• Monitor daily must-ship volume, urgent orders, and carrier cutoff times.
• Investigate and resolve shipping exceptions and scanning issues.
• Ensure scans are completed for package visibility from Packaging to carrier pickup.
• Maintain shift communications and document open issues and follow-ups.
• Ensure bags, containers, and shipments are ready for carrier pickup.
• Lead a team of 18+ Shipping associates in Provo, Utah.

Skills

Leadership experience

Problem solving

Digital tools proficiency

Attention to detail

Team player

Curiosity

Self-motivation

Communication

Inventory knowledge

WMS/ERP/MES knowledge

Excel/Sheets

Tools

WMS

ERP

MES/MRP systems

Job description

Dandy is building the operating system for dental offices, and we are seeking a Shipping Team Lead in Provo, Utah. You will manage outbound shipping operations, drive on-time departures, and maintain strict scan compliance while leading a team of 18+ associates in a state-of-the-art facility.

You will collaborate with cross-functional teams to resolve issues, optimize workflows, and ensure inventory and shipments flow smoothly from packing to carrier pickup.