Global Shipping Operations Lead

Dandy; Provo (UT); Presencial; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Dandy is building the operating system for dental offices and is seeking a Shipping Team Lead in Provo, Utah. You will manage a team of 18+ associates, oversee outbound shipping, ensure scan compliance, and maintain on-time departures with strong cross-functional collaboration.

Join a fast-paced, venture-backed environment focused on reliability and traceability of shipments, as Dandy scales its global operations and supports modern dental practices.

Formación

• 2+ years of experience leading a team in a fast-paced environment that is always changing.
• Strong problem-solving skills and ability to break down complex tasks.
• High comfort with digital tools and technology.
• Excellent attention to detail and organizational skills.

Responsabilidades

• Oversee the outbound shipping process, including receiving finished goods from Packaging.
• Monitor daily must-ship volume, urgent orders, late-risk shipments, and carrier cutoff times to ensure on-time departure.
• Investigate and resolve shipping exceptions (missing packages, incorrect labels, wrong carrier, returns).
• Ensure all scans are completed to maintain package visibility from Packaging to carrier pickup.
• Maintain shift-to-shift communication by documenting issues, pending shipments, and carrier problems.
• Ensure bags, containers, and outgoing shipments are ready and staged before carrier pickup windows.

Conocimientos

Leadership

Problem solving

Digital tools

Attention to detail

Organization

Cross-functional work

Communication

Inventory knowledge

Stakeholder management

Self-motivation

Herramientas

WMS

ERP

MES/MRP

Descripción del empleo

Dandy is building the operating system for dental offices and is seeking a Shipping Team Lead in Provo, Utah. You will manage a team of 18+ associates, oversee outbound shipping, ensure scan compliance, and maintain on-time departures with strong cross-functional collaboration.

Join a fast-paced, venture-backed environment focused on reliability and traceability of shipments, as Dandy scales its global operations and supports modern dental practices.