Shipping Lead: Materials & Logistics Operations

Mittera Creative + Tech; Beaver Dam (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and AD&D Policies

Short and Long-Term Disability

401K with Company Match

Paid Time Off

Paid Holidays

Parental Leave

Educational Assistance

Employee Assistance Program

Temperature-Controlled WorkEnvironment

Advancement Opportunities

8 Hour Shifts (Occasional Overtime)

Relocation Assistance Available

Job summary

Mittera Creative + Tech is seeking a hands-on Shipping Lead to drive daily logistics and material handling operations. You will manage a team of Shipping Material Handlers, oversee accurate shipping documentation, and coordinate with carriers to ensure on-time deliveries.

You will train staff, monitor productivity, and implement improvements while upholding safety and quality standards across the dock and warehouse environment.

Qualifications

• 3–5 years of shipping, warehouse, logistics, or material handling experience.
• Ability to read and interpret job tickets, shipping instructions, bills of lading, and customer requirements.
• Strong organizational and prioritization skills.
• Effective communication and leadership abilities.
• Experience with shipping software and inventory systems.
• Ability to train and mentor employees.

Responsibilities

• Coordinate daily shipping priorities and workflow to ensure on-time customer deliveries.
• Review shipping schedules and communicate shipment requirements to team members.
• Verify shipment accuracy, quantities, pallet counts, and shipping documentation before loading.
• Load and unload shipments safely (LTL, truckload, parcel, and mail).
• Ensure Bills of Lading, pallet control sheets, shipping logs, and carrier documentation are completed accurately.
• Stage finished goods for shipment and maintain dock locations.
• Investigate and resolve shipping discrepancies, damaged freight, and inventory issues.
• Coordinate with carriers regarding pickup schedules and special shipping requirements.
• Assist in tracing delayed or lost shipments and supporting claim documentation when necessary.
• Provide day-to-day direction and support to Shipping Material Handlers.
• Train new employees on shipping procedures, safety requirements, equipment operation, and workflow expectations.
• Monitor productivity and assign work to maintain efficient dock operations.
• Promote teamwork and maintain positive communication across shifts and departments.
• Serve as the primary contact when the Shipping Supervisor or Manager is unavailable.
• Identify process improvement opportunities and assist with implementation.
• Operate forklifts, pallet jacks, wrappers, and other material handling equipment safely.
• Move raw materials, work-in-process, and finished goods throughout the facility.
• Maintain inventory accuracy through proper tracking, labeling, and documentation.
• Verify incoming and outgoing material counts and report discrepancies immediately.
• Support production and finishing departments by ensuring materials are delivered where needed.
• Inspect pallets and shipments for quality, damage, accuracy, and compliance with company standards.
• Enforce established shipping procedures, SOPs, and safety policies.
• Conduct daily forklift inspections and ensure equipment is operating safely.
• Maintain a clean, organized shipping dock and warehouse environment.
• Participate in safety meetings, observations, and continuous improvement programs.
• Ensure OSHA, company safety, and customer compliance requirements are followed.

Skills

Leadership abilities

Organizational skills

Communication skills

Troubleshooting

Reading tickets/BOLs

MS Office basics

Shipping software

Mentoring

Tools

Forklift operation

Job description

Mittera Creative + Tech is seeking a hands-on Shipping Lead to drive daily logistics and material handling operations. You will manage a team of Shipping Material Handlers, oversee accurate shipping documentation, and coordinate with carriers to ensure on-time deliveries.

You will train staff, monitor productivity, and implement improvements while upholding safety and quality standards across the dock and warehouse environment.