Shipping Lead: Efficient Ops & Team Impact

Paychex Inc.; Des Moines, Northern (WA, KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

11 paid holidays

3 floating holidays

PTO

Transportation benefits

Paid volunteer time

Medical, dental and vision plans

401K with match

Product discounts

Job summary

Outdoor Research in Des Moines, WA is hiring a Shipping Lead to organize and lead key areas of the shipping department. You will work with the Shipping Supervisor to resolve customer shipment issues and ensure on-time delivery.

Ideal candidates have 3–6 months warehouse experience, strong communication and computer skills, and the ability to work in a fast-paced environment. This full-time role offers comprehensive benefits and a focus on safety and teamwork.

Qualifications

• High School Diploma or GED expected but not required.
• 3-6 months experience in a warehouse environment; or equivalent combination of education and experience.
• Strong written and verbal communication skills.
• Good computer skills with spreadsheets, word processing, and MS Office Suite.
• Detail oriented with strong math and organizational skills.
• Excellent interpersonal skills and ability to work with a culturally and ethnically diverse workforce.
• Strong problem-solving skills, flexibility, and ability to work independently.
• Strong teamwork skills.
• Ability to maintain an excellent attendance and punctuality record.

Responsibilities

• Organize and prioritize pick tickets to ensure execution of shipping instructions.
• Complete all required shipping documents for daily outbound packages.
• Stage and load outbound packages; use forklift for palletized shipments.
• Answer internal inquiries about order status.
• Work weekend shifts during spikes in workload.
• Work staggered shifts during holiday periods.
• Investigate mis-ship reports from customers.
• Coordinate and dispatch ASAP and Big Dealer orders per vendor guides.
• Maintain and reference vendor guide files for shippers.
• Monitor and order shipping and pallet supplies as needed.
• Resolve inventory discrepancies surfaced during picking.
• Assist in picking and packing ASAP orders as needed.
• Support other projects as directed by Shipping Supervisor and Director.

Skills

Communication skills

MS Office

Attention to detail

Math skills

Teamwork

Interpersonal skills

Education

High School Diploma or GED

Tools

MS Excel

MS Word

Forklift operation

Job description

Outdoor Research in Des Moines, WA is hiring a Shipping Lead to organize and lead key areas of the shipping department. You will work with the Shipping Supervisor to resolve customer shipment issues and ensure on-time delivery.

Ideal candidates have 3–6 months warehouse experience, strong communication and computer skills, and the ability to work in a fast-paced environment. This full-time role offers comprehensive benefits and a focus on safety and teamwork.