Shipping Lead

Outdoor Research LLC; Washington (District of Columbia); On-site; USD 30,000 - 34,000; Full time

Job summary

Outdoor Research LLC in Des Moines is seeking a Shipping Lead to organize and oversee key areas of the shipping department under the Shipping Supervisor. The role collaborates with the Shipping Supervisor and other staff to resolve customer shipment issues, manage pick tickets, complete daily outbound documentation, load outbound packages, and coordinate ASAP and Big Dealer orders.

This full-time, hourly position includes weekend shifts, holiday coverage, forklift operation, and inventory

Responsibilities

• Organize and prioritize pick ticket ladder to ensure Shipping Supervisors picking instructions are being executed.
• Fully complete all required shipping documents for daily outbound packages.
• Stage and load all outbound packages.
• Utilize forklift to load palletized big dealer shipments.
• Answer all internal inquiries into status of orders.
• Work weekend shift (Open and Close) during spikes in warehouse workload.
• Work staggered shift (Sat-Wed) during holiday period.
• Investigate reported mis-ships by customers.
• Prioritize, coordinate, and dispense both ASAP and Big Dealer customer orders ensuring vendor guide are adhered to and ship dates are met.
• Review and update vendor guide file making sure most recent vendor guide is available and followed.
• Maintain a summary of vendor guides for use by shippers as a quick reference tool.
• Monitor and order shipping and pallet supplies as needed.
• Monitor and diligently resolve inventory discrepancies surfacing through the picking process.
• As needed, assist in the picking and packing of ASAP orders.
• Other projects as directed by Shipping Supervisor and Director of Distribution.

Job description

Location

Des Moines

Position

Shipping Lead

Full Time

Compensation:

$22-$25 an hour

About this role

The primary role of the Shipping Lead is to organize and lead key areas of the shipping department as directed by the Shipping Supervisor. Work with Shipping Supervisor an/or other departmental staff to assist in resolving any customer shipment issues.

Duties

• Organize and prioritize pick ticket ladder to ensure Shipping Supervisors picking instructions are being executed.
• Fully complete all required shipping documents for daily outbound packages.
• Stage and load all outbound packages.
• Utilize forklift to load palletized big dealer shipments.
• Answer all internal inquiries into status of orders.
• Work weekend shift (Open and Close) during spikes in warehouse workload.
• Work staggered shift (Sat-Wed) during holiday period.
• Investigate reported mis-ships by customers.
• Prioritize, coordinate, and dispense both ASAP and Big Dealer customer orders ensuring vendor guide are adhered to and ship dates are met.
• Review and update vendor guide file making sure most recent vendor guide is available and followed.
• Maintain a summary of vendor guides for use by shippers as a quick reference tool.
• Monitor and order shipping and pallet supplies as needed.
• Monitor and diligently resolve inventory discrepancies surfacing through the picking process.
• As needed, assist in the picking and packing of ASAP orders.
• Other projects as directed by Shipping Supervisor and Director of Distribution.